Sales Operations Specialist

We’re on a journey of growth and transformation — expanding our portfolio of services, products, and partnerships to deliver unified, market-driven solutions that make a measurable impact.

The role

We are seeking a fully bilingual, energetic, and detail-oriented Sales Operations Specialist who thrives in a fast-paced, dynamic environment and is eager to take on new challenges.

Reporting to the Sales Operations Director, the Sales Operations Specialist will play a fundamental role in contributing to the achievement of sales targets by coordinating and supporting sales activities. The ideal candidate will be professional, proactive and organized with strong multi-tasking skills.

Responsibilities

* Coordinate and support global reseller-related activities, including system access setup, user certifications, and resolution of operational issues

* Maintain product and pricing accuracy within CRM (Salesforce), investigate discrepancies, and coordinate resolution of missing products or pricing issues.

* Provide day-to-day operational and administrative support to regional sales teams, including coordination of internal processes, issue resolution, and sales-related requests.

* Coordinate Qualiopi (France training compliance) certification requirements, including training documentation, regulatory compliance, customer follow-up, quality monitoring, audit preparation, and ongoing certification maintenance.

Qualifications

* A bachelor's degree or DEC in business administration or a related field

* Fully bilingual in English and French required (written and spoken)

* a minimum of 1 year of experience in sales support, administrative support, sales operations, or customer service

* Experience in a software and services sales environment (asset)

* Strong communication and customer-service skills, both verbal and written

* Ability to multi-task, prioritize, and manage time effectively

* Strong attention to detail

* Organized, self-motivated and able to work autonomously

* Experience with Salesforce or similar CRM software

* Proficiency in MS Excel required

Why join Maya HTT?

* Flex Working Hours and Hybrid Work. Office downtown Montreal, 2-minute walk from Atwater Metro.

* Permanent Position and Competitive Base Salary.

* 100% Employer-Paid Benefits starting from Day One: Medical, Dental, Vision, Life, Short/Long Term disability insurances.

* Retirement Savings: Group RRSP / DPSP Plan with Employer Contributions open to join from Day One

* Career Growth Opportunities: Our flexible career paths allow you to grow, and we like to promote internally.

* Learning Opportunities: Learn from the best in the industry and develop your skills.

* Generous Time-Off Policy: We promote a Healthy Work-Life Balance with a Flexible PTO Policy, Sick/Personal Days, and a Summer Flex Schedule.

* Structured Onboarding Program: We’re invested in your success; you’ll have team members to support you and provide a wide range of assistance from Day One.

* Join an award-winning company that is recognized worldwide as an industry leader.

Our Candidate Experience Flow: HR Phone Screen - Virtual Interviews using Microsoft Teams - Job Offer

Maya HTT is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.