Senior Solutions Engineer
At Clera · Chicago; Chicago, Illinois, United States
Salary: US$140,000–180,000 a year
- Sales
- Full-time
- Senior
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Open to the United States
“Chicago”
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- Posted
- 18 hours ago
- First seen by us
- 11 November 2026
- Last checked
- 10 hours ago
Job description
From Clera’s job post, as they wrote it.
About the Role
This senior, customer-facing role bridges pre-sales and implementation for a supply chain software platform focused on temperature-controlled logistics. You will work across Sales, Customer Success, Product, Engineering, and Delivery, owning the technical solution from initial discovery through customer go-live.
What You'll Do
* Lead technical and process discovery with customer stakeholders in supply chain, quality, logistics, and IT.
Read the full description
* Deliver tailored product demonstrations based on customer workflows, products, and logistics requirements, and address technical objections.
* Design customer solutions by identifying relevant modules, data needs, integrations, phases, and scope boundaries.
* Develop sequenced implementation plans and statements of work, surfacing effort, dependencies, and delivery risks.
* Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
* Carry solution designs into delivery, lead workshops, support configuration, and remain accountable through go-live.
* Coordinate technical handoffs across Product, Data, Engineering, and Delivery teams, and share customer insights with Product.
* Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.
What We're Looking For
* At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
* Experience owning solution designs from pre-sales through implementation and go-live.
* Strong customer-facing demonstration skills and experience responding to technical objections in sales settings.
* Background in supply chain, cold chain, logistics, or quality management systems and workflows.
* Hands-on experience configuring or implementing enterprise software modules, plus familiarity with data integrations, APIs, and system interoperability.
* Experience coordinating work across Product, Engineering, and Delivery teams, and using Figma, FigJam, Jira, Linear, or equivalent tools.
* Experience in regulated industries and building reusable implementation assets is beneficial.
Compensation & Benefits
Base salary: $140,000 to $180,000 USD annually. Visa sponsorship is not available.
Location
On-site in Chicago, Illinois, United States.
Senior Solutions EngineerClera
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