PMO Analyst (Client-site with relocation package)

Essential Skills:

* Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
* Strong communication skills
* Strong problem solving and analytical skills
* Excellent problem-solving ability
* Would like to work as part of a self-organizing Scrum team in a scaled agile framework
* Must be a self-starter and loves to collaborate with the team and client

We are looking for a proactive and highly organized PMO Analyst to support the CDD (Change Design & Delivery) department. The ideal candidate will be comfortable with administrative responsibilities such as tracking project documentation, scheduling, and reporting, and will possess strong communication skills necessary for the role’s collaborative and cross-functional nature.

Responsibilities include establishing project governance frameworks, providing centralized support, and driving continuous program improvement. The PMO collaborates with senior leadership and cross-functional teams to deliver projects on time, within scope, and on budget.

Key Responsibilities

Project Governance

* Establish and maintain comprehensive project governance frameworks.
* Develop and implement standardized processes, templates, and escalation procedures.
* Define and monitor key performance indicators (KPIs) for program workstreams.
* Ensure adherence to internal policies and regulatory requirements.

Centralized Program Support

* Provide tools, templates, and best practices to project workstreams.
* Facilitate collaboration and knowledge sharing across teams.
* Support delivery managers in resolving issues and escalating concerns.
* Monitor milestones and proactively identify risks and issues.

Communication & Reporting

* Prepare and deliver status reports on risks, issues, and milestones to senior management.
* Communicate updates to stakeholders clearly and consistently.

Stakeholder Engagement

* Interface with senior leadership to align expectations and communicate progress.
* Address concerns, resolve conflicts, and maintain stakeholder confidence.

Continuous Improvement

* Analyze performance data to identify improvement opportunities.
* Implement process enhancements to improve efficiency and quality.
* Design and facilitate training to build project management capability.

Requirements

Required Qualifications

* Education: Bachelor's degree in Business Administration, Information Technology, or a related field.
* Experience: At least 2 years of full-time experience as a Project Manager in financial services, banking, or insurance.
* PMO Experience: Proven experience managing PMO functions in enterprise-level programs.
* Methodologies: Proficiency in Agile, Scrum, Waterfall, and Iterative Waterfall.
* Tools: Strong knowledge of MS Project, Jira, Confluence, or equivalent platforms.
* Skills: Ability to manage complex application projects and strong communication skills.

Preferred Qualifications

* Project management certification (e.g., PMP, PRINCE2, Certified Scrum Master).
* Experience in large-scale digital transformation initiatives.
* Familiarity with banking sector compliance and regulatory frameworks.
* Exposure to scaled agile or hybrid delivery environments.

Additional Qualifications

* Strong interpersonal and stakeholder management skills.
* Analytical, proactive, and able to work independently with minimal supervision.
* Comfortable in fast-paced environments with shifting priorities.
* Collaborative team player who promotes knowledge-sharing.
* Quick learner adaptable to new tools and methodologies.