Certified Medical Assistant (Korean-Speaking)

Multilingual Opportunities: We are actively hiring Care Professionals who speak English and Korean fluently. Please highlight any secondary language fluencies on your application.

About the Role

1bios is a leading provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care management technologies and solutions. Our Care Pros work under 1bios client physician and/or nurse general supervision and utilize the 1bios platform to deliver virtual care.

In this position, you will act as a virtual care coach helping people with chronic conditions. Care Coaches help onboard patients, deliver RPM and/or CCM programs, review and triage remote monitoring alerts, collaborate with an extended care team, coordinate care, follow and update patient care plans, and support patients in achieving their health goals.

Important Note on Daily Volume: You should expect to spend most of your day on the phone and computer, including making approximately 30–70 outbound calls per day. This role is best suited for candidates who are highly comfortable in a fast-paced, high-volume, phone-based outreach environment.

We are looking for candidates who are available to begin within approximately 2 weeks of accepting an offer. This role is structured as a 1099 independent contractor position.

Primary Duties and Responsibilities:

* Manage a panel of patients (up to 225), providing monthly care and support via phone and electronic communication under physician supervision.

* Perform structured health assessments and follow patient care plans to support patient care, while recording all interactions electronically (entering notes, setting reminder follow-ups).

* Create electronic alert escalations and notify physicians or nurses based on pre-established clinical rules regarding changes in patient status.

Qualifications & Requirements:

* Bilingual (English and Korean)

* Must legally reside and work within the United States.

* Certified Medical Assistant / LPN / LVN credentials required.

* Highly skilled in using computers, software, and remote technology.

* Strong verbal, phone, written, and electronic communication skills.

* Ability to work remotely and independently outside of a traditional office environment.

* Must have a dedicated workspace free of outside noise with strict privacy to protect patient confidentiality.

* Enthusiastic, eager to learn, and driven by a desire to help others.

* Experience with Remote Patient Monitoring (RPM) or Chronic Care Management (CCM) is preferred but not required.

Benefits:

* Fully remote work-from-home flexibility

* Opportunities for professional advancement

* Paid training