Dental Administrative Assistant (Remote)

Dental Administrative Assistant (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Dental Administrative Assistant (Remote) to start immediately!

Duties and Responsibilities include but are not limited to:
Patient Communication: Answer patient calls and texts, especially handling new patient inquiries during off-hours (afternoons, evenings, Fridays) using practice-specific templates.
Scheduling & Recare: Manage patient scheduling, conduct recare outreach, and follow up with patients overdue for cleanings.
Reactivation: Use the practice's analytics platform to identify and contact deactivated or unscheduled patients to bring them back into the practice.
Insurance Admin: Support insurance verification and handle basic records management.
Data Hygiene: Clean up patient credits, delete unnecessary records, and maintain an accurate database.
Escalation: Handle repetitive, non-judgmental tasks independently while escalating complex or judgment-based issues to the on-site team leads.

Required Tools
Eaglesoft/similar tools (primary dental practice management software)
Internal analytics platform (used for identifying recare and treatment opportunities)

Qualifications:
Prior US Dental Office Experience
Solid Dental Admin Background: Must have proven experience as a dental admin operator.
Strong, polished, and empathetic English to sound natural and warm to US patients.
Highly organized and efficient. The client prioritizes a proven track record of quality work over raw speed.

Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay

Schedule: 1PM - 9PM PST | 40 hours per week | Full-time
Location: 100% Remote
Salary Package: Up to ₱60K/month, depending on experience

Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.