Senior Technical Lead - Workflow & Case Management

* Establish coding standards, branching, review, testing, logging, error handling and secure-development practices.

* Design configurable patterns for case states, tasks, queues, SLAs, approvals, exception paths and business rules.

* Guide implementation of identity, RBAC, least privilege, segregation of duties and immutable material-event logging.

* Partner with the integration lead on APIs, events, file interfaces and controlled RPA dependencies.

* Partner with the AI lead to integrate document-intelligence and recommendation services with human-validation and fallback controls.

* Lead estimation, decomposition, technical spikes, code reviews and defect/root-cause analysis.

* Ensure the solution is supportable through diagnostics, observability, runbooks and clear documentation.

* Coach engineers and contribute hands-on to high-risk or foundational components.

What Success Looks Like

* The codebase is secure, modular, testable and understandable by client and Paralucent teams.

* Core workflow patterns are configurable rather than repeatedly hard-coded.

* Engineering quality gates operate consistently and defects are found early.

* High-risk technical decisions are proven through spikes before broad build.

* Production releases are observable, recoverable and supported by complete documentation.

* 8+ years in enterprise application engineering, including technical leadership of production delivery.

* Strong full-stack expertise in a modern web and service stack; specific required technologies to be confirmed in the posting.

* Experience with cloud-native architecture, APIs, identity, asynchronous processing, relational/non-relational data and document handling.

* Experience with workflow/case management, configurable rules, audit trails and high-volume operations.

* Strong secure-coding, automated-testing, code-review and production-support practices.

* Experience in banking/financial services preferred; regulated-industry experience accepted.

* Ability to lead distributed engineers while remaining hands-on.

Preferred Experience

* Experience with .NET and React/Angular in AWS or Azure environments.

* Experience integrating OCR, AI/model services, RPA and enterprise content systems.

* Experience with bilingual/accessibility-aware applications.

* Cloud or security certification.

Role Scorecard: Illustrative Measures

Final targets and cadence will be confirmed for the specific assignment. Typical measures include:

* Sprint/release predictability

* Code-review and automated-test coverage

* Escaped-defect and severity trends

* Technical debt and vulnerability closure

* Availability/observability of delivered services

* Reuse of configurable platform components

* Engineering documentation and team enablement

How You Demonstrate Our Core Values

Driven: Moves important work forward, recovers quickly from blockers and focuses on meaningful outcomes.

Takes Ownership: Closes loops, communicates risks early and remains accountable across handoffs.

Creative Problem Solver: Clarifies the real problem and proposes practical options with trade-offs.

Humbly Confident: Brings sound judgment, explains reasoning and actively invites challenge and feedback.

Customer Centric: Understands operational reality, success measures and the impact of decisions on users and the institution.