Employment Law Client Intake & Paralegal Executive

l Triage enquiries and identify matters requiring solicitor input.
l Explain relevant services and fixed-fee options to prospective clients.
l Manage client follow-ups and support conversion of suitable enquiries into instructions.
l Assist with onboarding, payment and solicitor allocation.
l Maintain accurate records of enquiries and client communications.
l Support solicitors with case documents, chronologies, legal research and correspondence.
l Assist with settlement agreements, Employment Tribunal matters and general employment law casework.
Requirements
l Previous experience or strong knowledge of UK Employment Law.
l Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar.
l Excellent spoken and written English.
l Strong client communication and telephone skills.
l Excellent organisation, follow-up and time-management skills.
l Ability to work independently in a remote environment.
l Strong commercial judgment and ability to identify when matters require escalation.
l Client intake, legal business development or lead-conversion experience is highly desirable.
l Solicitor qualification is not required