Technical Systems Engineer
At Emplyfy · Addlestone, Richmond upon Thames, United Kingdom; Ashford, Richmond upon Thames, United Kingdom; Barnes, Richmond upon T…
Salary: £30,000 – £40,000 a year
- DevOps and infrastructure
- Full-time
See how well you match Match me reads your CV and picks the jobs that suit you best.
Get jobs like this within hours Radar emails you new jobs open to you within hours of us finding them, before most people see them.
Where you’ll work
Hybrid, based in London, Oxford, Boston or 1 more
“Addlestone, Richmond upon Thames, United Kingdom”
From the location.
“Ashford, Richmond upon Thames, United Kingdom”
From the location.
“Barnes, Richmond upon Thames, United Kingdom”
From the location.
“Chertsey, Richmond upon Thames, United Kingdom”
From the location.
“Chiswick, Richmond upon Thames, United Kingdom”
From the location.
“Colliers Wood, Richmond upon Thames, United Kingdom”
From the location.
The job board lists it as hybrid.
Hybrid means some days in the office. The listing says how many, and where.
Report a mistake
- Posted
- 2 September 2026
- First seen by us
- 3 November 2026
- Last checked
- 2 hours ago
Job description
From Emplyfy’s job post, as they wrote it.
An opportunity is available for an experienced Technical Systems Engineer to join a high-tech organisation providing managed IT services to established businesses.
This is a varied, customer-focused position involving technical support, infrastructure, system maintenance and hands-on work at client locations. The successful candidate will be comfortable working across multiple technologies and taking ownership of issues through to resolution.
Read the full description
The Role
* Serve as a technical contact for customers and provide effective solutions to their IT requirements.
* Attend customer premises when required to diagnose faults, complete repairs and carry out scheduled maintenance.
* Manage support cases and service requests using the company's Service Desk platform.
* Keep customers informed throughout the support process in accordance with agreed service levels.
* Escalate significant incidents and issues requiring Management intervention.
* Review daily priorities and manage your workload to ensure required actions are completed.
* Monitor the condition and performance of customer environments and ensure business requirements continue to be met.
* Carry out the installation, configuration, testing, maintenance and repair of hardware and software.
* Keep technical records, tickets and documentation up to date.
* Take ownership of urgent and high-priority incidents, whether handled remotely or on-site.
On Offer:
* Salary of £30,000 - £40,000 per year, dependent on experience.
* 40 days' annual paid holiday.
Applicants should have at least 5 years' experience in a relevant IT role and be confident working with:
* Cyber Essentials and GDPR security standards, including implementation and configuration (mandatory).
* Microsoft 365 applications and cloud services, particularly Email, SharePoint, Teams and OneDrive (mandatory).
* Intune, Remote Monitoring and Management platforms and telephone systems.
* Network infrastructure including routers, switches, access points, DHCP, DNS, TCP/IP, firewalls and VLANs.
* External technology partners and service providers, with the ability to coordinate support where required.
* IT industry standards, processes and best-practice procedures.
* Windows Server 2016, 2019 and 2022, including Group Policy and security configuration.
* Azure administration and implementation.
* Windows 10, Windows 11 and Mac environments.
* Different customer builds, imaging and deployment requirements.
* Strong customer service skills together with clear written and verbal communication.
* Independent technical troubleshooting and problem-solving.
* Working effectively within a team while being capable of managing tasks independently.
Technical Systems EngineerEmplyfy
Apply on Emplyfy (opens in a new tab)Get jobs like this by email
Once a week, we email the new remote jobs open where you live, each with the line that proves it. Every email has a one-click unsubscribe.
