Virtual Secretary / Assistant

Duties and Responsibilities

* Answer and direct phone calls; organize correspondence and answer emails
* Prepare and organize databases and reports
* Manage social media accounts and replies
* Handle confidential employer and client information
* Take notes or transcribe meetings
* Schedule meetings and arrange employer’s calendar; schedule meeting spaces and conference rooms
* Arrange payments for vendors, travel, and sales expenses
* Create purchase orders and track and manage payments
* Present excellent customer-service skills to customers and clients
* Manage filing systems, update records, and organize documentation
* Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

Requirements and Qualifications

* High school diploma or equivalent; Associate or Bachelor’s degree preferred
* Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
* Experience with Google Docs, cloud services, and other technology tools
* Knowledgeable in technology to communicate via computer, smartphone, or text
* Highly organized and able to multitask and work well with fast-paced directions and instructions
* Able to manage time effectively and efficiently
* Able to organize and manage large amounts of files, tasks, schedules, and information
* Self-directed and able to work without supervision
* Excellent verbal and written communication skills
* Strong customer service and presentation skills
* Able to work nights, weekends, extended hours, and holidays as needed
* Two years’ previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred