O2C Specialist - Credit Control UK&IE

In this role, you will be responsible for executing end-to-end billing activities within the Order-to-Cash process, ensuring invoices are issued accurately and on time while delivering excellent support to both internal and external stakeholders. You will play a key role in maintaining billing accuracy, resolving invoice-related issues, supporting month-end activities, and contributing to process improvements across the billing function.

To be successful in this role, you should have a solid understanding of billing processes, strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced, international environment.

Key Responsibilities:

* Primary focus is the collection of receivables from our customers by actively contacting customers by phone and email.

* Support our customers and our internal operations team with information about receivable positions and invoices.

* Agree payment arrangements with customers and document these

* Manage external debt collection processes

* Support in the preparation and analyses of periodic reports and overviews

* Contribute to the continuous improvement of the company’s credit management processes.

* Ensure invoices are issued accurately and within agreed service levels and contractual requirements.

* Collaborate closely with Sales, Operations, Customer Service, Finance, and IT teams

* Support month-end closing activities

* Maintain compliance with internal controls, company policies, and audit requirements.

* Identify opportunities for process improvement, standardization, and automation.

* Support system enhancements and ongoing implementation of Microsoft Dynamics Business Central.

* Contribute to continuous improvement and transformation initiatives within the O2C function.

Requirements:

* Minimum 3 years of experience in credit management roles ; Order-to-Cash, Accounts Receivable, or Finance Operations.

* Experience in a shared services (SSC) or international environment is considered an advantage.

* Experience working with ERP systems preferably Microsoft Dynamics Business Central

* Strong Excel skills and ability to analyze operational data.

* High attention to detail and strong organizational skills.

* Strong problem-solving and analytical capabilities.

* Ability to prioritize workload and meet deadlines in a fast-paced environment.

* Strong communication and stakeholder management skills.

* Proactive mindset and commitment to continuous improvement.

* Experience with Power BI, reporting tools, or automation initiatives is an asset.

* English knowledge – advanced (min. B2) level.

What we offer:

* A dynamic and international work environment.

* A permanent position with growth potential.

* Attractive fringe benefits, including a pension plan.

* Hybrid working model and flexible working hours.

* Learning & development opportunities.

If you are passionate about finance and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity.