Customer Service Representative (Dutch)
At David Kennedy Recruitment · Athens, Greece; Thessaloniki, Greece
- Customer support
- Full-time
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Where you can work from
Open to Greece
“Athens, Greece”
From the job board field.
“Thessaloniki, Greece”
From the job board field.
“David Kennedy Recruitment is working with a global customer experience company supporting a leading healthcare brand that is seeking to onboard a Dutch-speaking Advisor to join their team, working remotely from Greece.”
From the job description.
“Location: Greece”
From the job description.
Languages
Language: Dutch
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- Posted
- 18 hours ago
- First seen by us
- 12 November 2026
- Last checked
- 9 hours ago
Job description
From David Kennedy Recruitment’s job post, as they wrote it.
David Kennedy Recruitment is working with a global customer experience company supporting a leading healthcare brand that is seeking to onboard a Dutch-speaking Advisor to join their team, working remotely from Greece.
The role is customer support for the brand’s diabetes monitoring products, helping customers with product questions, device use and basic troubleshooting by phone and email, alongside back-office tasks.
Read the full description
Position: Customer Service Representative (Dutch)
Location: Greece
Work model: Remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
* Provide customer support for diabetes monitoring products, answering product-related questions
* Guide customers through device use and basic troubleshooting
* Handle customer contacts by voice and email, and support back-office activities
* Record customer interactions accurately and follow established procedures and quality standards
* Identify issues that need additional support and escalate complex or unresolved cases to the appropriate team
REQUIREMENTS:
* Native/near-native level of Dutch
* English at B2 level, both written and spoken
* High school diploma
* Customer service skills, including complaint handling, troubleshooting, problem solving and strong communication
* EU citizenship
* Based in Athens or willing to relocate (relocation candidates must already hold a Greek AFM and AMKA)
* Available for on-site work in Athens on rotational shifts
BENEFITS:
* Easter and Summer bonuses
* Meal allowance
* Health insurance from the hire date
* 1.67 business days of annual leave per month in the first year, plus Greek public holidays
* Access to a learning platform
* International working environment
* And many more!!
Customer Service Representative (Dutch)David Kennedy Recruitment
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