Sales Administration Coordinator

Work Structure & Requirements

* Location: Remote / Virtual
* Schedule: Part-time, Monday–Friday
* Time Zone: PST (Pacific Standard Time)
* Compensation: $8 USD per hour

Key Responsibilities

1. Sales Administration & Data Management

* Maintain accurate customer, product, pricing, and sales data across internal systems and spreadsheets
* Complete data entry and regularly audit records for accuracy
* Maintain customer master files and account information
* Support new customer and retailer setup requirements
* Manage retailer and distributor forms, portals, and administrative requirements
* Ensure key sales documents are organised and accessible to the wider team

2. Pricing & Product Specifications

* Maintain and update customer price lists across different accounts and markets
* Track pricing changes and ensure accuracy across internal records and customer documentation
* Maintain SKU, case configuration, barcode, and product specification data
* Support completion of new line forms, product setup forms, and customer-specific documentation
* Coordinate updates to product specs when packaging or product details change

3. Trade Spend & Commercial Support

* Maintain trade spend trackers across promotions, discounts, rebates, and customer programs
* Track agreed promotional activity against budgets and customer plans
* Support reconciliation of trade spend and flag discrepancies or missing deductions
* Maintain promotional calendars and customer-specific commercial agreements
* Assist with compiling information for customer reviews and sales meetings

4. Reporting & Analysis

* Prepare recurring sales and commercial reports
* Analyse sales data and highlight trends, variances, or areas requiring attention
* Support basic forecasting and customer performance tracking
* Assist the sales team with ad hoc data pulls and analysis as required

5. General Sales Support

* Support account managers and leadership with day-to-day sales administration
* Prepare presentations, price lists, sell sheets, and customer-facing documents
* Track open actions and follow up with internal and external stakeholders
* Help improve sales admin processes and create simple SOPs for recurring tasks

Required Skills & Experience

* Sales Admin / Operations Experience: 2+ years in Sales Administration, Sales Operations, Commercial Support, or a similar role — required
* Spreadsheet Skills: Strong Excel or Google Sheets skills; comfortable working with large volumes of data while maintaining high accuracy
* Pricing & Trade Spend: Experience managing pricing, product specifications, customer records, or trade spend strongly preferred
* Analytical: Strong numerical skills with the ability to identify trends and flag variances
* Attention to Detail: High accuracy across data entry, records management, and documentation
* Communication: Strong written and spoken English; able to work with internal and external stakeholders
* Independence: Proactive and able to manage multiple deadlines with limited supervision
* Industry: Experience in CPG, retail, wholesale, packaging, or a physical product business preferred