Resident Services Manager
At AlphaX · United States
- Contract
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Where you can work from
Open to the United States
“United States”
From the location.
Languages
Language: Spanish
“Bilingual (Spanish or other languages)”
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- Posted
- 23 October 2026
- First seen by us
- 3 November 2026
- Last checked
- 16 hours ago
Job description
From AlphaX’s job post, as they wrote it.
WIL is seeking a Resident Services Manager to connect public housing residents with jobs, training, and services that build economic self-sufficiency.
About the Workforce Intelligence Lab (WIL)
The Workforce Intelligence Lab (WIL) is an applied workforce research initiative. WIL builds methodology-transparent workforce intelligence, including labor demand signals, occupational and credential pathways, and training-to-employment outcome measures, and works with education, employer, research, and community partners to turn that evidence into grant and sponsored-project collaborations. Learn more: https://wilinstitute.org
Read the full description
Opportunity type: this is a contingent proposal opportunity in WIL's expert collaborator network, not a funded vacancy. It supports a competitive grant application WIL is preparing; no award has been made, and there is no guaranteed work or funding. If an award proceeds and the staffing model calls for it, WIL may offer a project-based contract or consulting engagement. We will ask before naming you or including your resume in any proposal.
What you'll do
* Lead resident needs assessments and service-coordination plans
* Connect residents to employment, training, financial-capability, and supportive services
* Build partnerships with service providers, workforce boards, and community organizations
* Set up case-management workflows and resident engagement activities
* Track resident goals, service use, and self-sufficiency outcomes
* Contribute qualifications and past-performance narrative to WIL proposals when you authorize naming
Apply to be considered.
Requirements
Required
* Experience leading resident services, service coordination, or family self-sufficiency programs in public or assisted housing
* Case management and community-partnership experience
* Knowledge of housing authority operations or assisted-housing program rules
* Outcome tracking and reporting experience
* Comfortable as a project-based contract collaborator; remote US
Nice to have
* Housing authority staff or leadership experience
* Workforce development or financial-coaching background
* Bilingual (Spanish or other languages)
Resident Services ManagerAlphaX
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