Care Navigator- Licensed Nurse - Remote - CST Time Zone - Compact License Required

Our ideal candidate has clinical background working with the adult and geriatric patient population ideally with experience in phone triage. Has a strong working knowledge of remote-patient monitoring (RPM) preferred and/or Chronic Care Management (CCM), Behavioral Health, Care Coordination or Utilization Management principles. Experienced in remote working technologies, being a strong team player and a desire to clinically and emotionally support our patients while keeping a keen eye on reimbursement requirements are valued in this role. Being a Care Team Member at Vivo Care provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM, reduces risk for emergent care and/or hospital admission/re-admissions.

Encounters with patients will be performed via phone through a Remote Care Platform that receives electronically transmitted physiological markers like blood pressure/weight/blood glucose . The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Vivo Care’s industry-leading platform.

Responsibilities
* Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness

* Meet team goals and standards outlined metrics

* Significantly impact longitudinal patient engagement in RPM program(s)

* Provide preventive health and disease management education and coaching

* Perform monthly wellness calls with assigned patients

* Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team

* Manage patient messaging and alerts

* Direct patients to treating physician for routine questions

* Meet patient engagement program goals

* Follow appropriate escalation pathways for any urgent care needs

What We're Looking For
* Unrestricted RN/LPN/LVN license in a compact state, Illinois preferred

* Ability to work CST zone between 8:00am - 5:00pm

* Spanish speaking a plus

* 1-3 years of clinical experience, patient management, or disease management desired

* Experience working with different provider practices and workflows

* Fast learners

* Ability to work independently with minimal direction

* Experience with Medicare patients

* Experience performing virtual visits with patients and telephonic care management

* Interest in professional leadership growth and development opportunities with a growing organization

* Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients

* Motivational Interviewing/Health Behavior Change experience is a plus

* Health Coach certification is a plus.

Our Benefits
* Weekends, Holidays and evenings/nights off

* We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future

* We are passionate about our mission to modernize and improve the future of healthcare.

* We foster a culture of inclusion, collaboration and innovation

* We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting, weekly team meetings, happy hours etc

* We cover 100% of the employee premium for health, dental and vision

* We contribute up to $3,000 towards an HSA account for each employee

* Generous PTO, Company Holidays and Paid Sick Time.

Pay is commensurate with experience and qualifications.