Research & Insights Manager

Founded by ex-Meta product and engineering leaders, we've raised over $30M in total capital from investors including GV and True Ventures. We work with brands like Oura Health, Caraway, e.l.f. Cosmetics, Kosas, OLIPOP, and many more. We're building the future of social commerce -- where community, conversation, and commerce converge.

The Role

We're looking for our first Research and Insights hire to turn Nectar's data into the stories that define how brands show up on social. Nectar sits on a unique and growing dataset: the conversations between consumer brands and their communities across comments, DMs, and mentions. Your job is to find what's true and interesting in that data, and share it in ways that make community managers, social media managers, and CMOs better at their jobs, while occasionally securing Nectar compelling press coverage in leading publications like the NYT, WSJ, Fobes and others.

Reporting to VP, GTM, you'll own Nectar's research program end-to-end, from asking the right questions and pulling the data to building the visuals and writing the copy. The goal is to make Nectar the most trusted source of truth on social engagement and community-driven commerce.

What You'll Be Doing

* Dig into Nectar's proprietary data to uncover trends, benchmarks, and surprising patterns in how brands and communities interact on social

* Build an always-on engine of data content: charts and social posts, recurring benchmark reports, and flagship research

* Develop public reports cited by the likes of the Wall Street Journal, Bloomberg, Forbes, WWD, and others, and contribute to data-driven customer acquisition.

* Create your own visualizations and write your own copy, turning complex analysis into charts and narratives people want to share

* Publish where our audience already spends time: social platforms, newsletters, podcasts, industry events, and the press

* Partner with marketing, sales, and customer success to bring insights into campaigns, sales conversations, and customer business reviews

* Become a recognizable voice on social and community data, representing Nectar on social platforms, panels, podcasts, and with journalists

* Partner with Data Science to develop the methodology and data standards that keep our research rigorous and credible

What We're Looking For

* 4–7 years of experience in data science or analytics

* Fluency in SQL and Python or R, and comfort working with large, messy datasets

* Strong data visualization skills (Tableau, Looker, Hex, Datawrapper, Figma, or similar): you build your own charts and care how they look

* A natural storyteller who can explain complex findings simply, in writing and out loud

* Genuine curiosity about the future of buying behaviors, social media, online communities, and consumer brands

* Demonstrated ability to turn data analysis into clear, compelling writing for non-technical readers, such as reports, blog posts, or research summaries.

* Statistical rigor and good judgment about what the data can and can't support

* An owner's mindset: comfortable building a function from scratch, switching contexts, and operating in a fast-moving startup

Bonus Points

* Experience building a data content or insights program at a B2B company

* An existing audience, or a track record of data posts that resonated on LinkedIn or elsewhere

* Experience with social media data, social listening, or NLP and text analysis

* A background in data journalism, research, or consulting

* Comfortable on camera either speaking with reporters, podcasters, internal videos, etc.

* Familiarity with consumer, DTC, or CPG brands

What We Offer

* Competitive compensation and early equity

* Health, vision, and dental benefits + 401(k) match

* ClassPass membership for fitness and wellness classes

* $50/month mobile stipend for all employees, and $50/month internet stipend for remote employees

For our Palo Alto Office

* Hybrid schedule: 4 days in office, plus 3 remote flex days per quarter (after your first 3 months)

* Free lunch in the office

* $1,000/month housing stipend for living near the office

* Fully paid for commuter benefits (train stipend or Palo Alto parking reimbursement)