Property Claims Vendor Coordinator (Remote)
At California FAIR Plan Association · Los Angeles, California, United States
- Full-time
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Open to the United States
“Los Angeles, California, United States”
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- Posted
- 6 November 2026
- First seen by us
- 7 November 2026
- Last checked
- 6 hours ago
Job description
From California FAIR Plan Association’s job post, as they wrote it.
POSITION SUMMARY
The Claims Vendor Coordinator manages vendor service-level agreements, billing guidelines, and vendor onboarding/offboarding. This role handles vendor assessment, recommendations and the vendor contract process; oversees daily vendor operations; identifies training needs; and collaborates with the Claims Vendor Supervisor.
PRINCIPAL DUTIES & RESPONSIBILITIES
* Perform vendor onboarding process from evaluation, through contract execution and final activation.
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* Develop and maintain standard metrics for vendor performance, invoice review, and fee schedule contracts.
* Oversee the day-to-day operations of all vendors supporting the claims department.
* Proactively request, maintain, and document compliance certificates for Independent Adjusters.
* Monitor catastrophe and storm surge activity to ensure adequate independent adjuster coverage and collaborate with other departments when a State of Emergency (SOE) is declared.
* Maintain strategic relationships with vendors to service immediate and emerging needs.
* Partner with Claims Quality Assurance to review regular audits of vendors – identify trends and areas for improvement.
* Conduct Quarterly Business Review meetings with vendors and bi-weekly checkpoint meetings with Field IA vendors.
* Collaborate with the Training Department to identify and recommend appropriate training sessions for Independent Adjusters.
* Adhere to Federal and State laws and regulations.
* Any other duties needed to help fulfill the CA FAIR Plan Association’s Mission, abide by the CA FAIR Plan Association’s Values, and achieve the CA FAIR Plan Association’s Strategic Objectives.
* Must be available to work outside regular business hours and oversee projects during catastrophic events or States of Emergency.
KNOWLEDGE & SKILLS REQUIREMENTS
* Bachelor’s degree or equivalent
* 5+ years’ experience in property claims, including experience in large loss property claims.
* Ability to review contracts and execute the contract negotiation process.
* 3+ years’ experience collaborating with vendors and reviewing performance/quality of vendor work product.
* Exceptional analysis, writing and presenting skills.
* Fair Claims Settlement Practices Regulations & SIU Certification.
* Demonstrated communication skills, both verbal and writing skills.
* Proficient with Microsoft Office Suite of Products.
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Property Claims Vendor Coordinator (Remote)California FAIR Plan Association
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