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Virtual Front Desk Representative (Healthcare) | Work from Home

At Vector Outsourcing Solutions Phils. Inc. · Mandaluyong City, Metro Manila, Philippines

Salary: ₱30,000 – ₱50,000 a month

Apply on Vector Outsourcing Solutions Phils. Inc. (opens in a new tab)

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Where you can work from

Open to the Philippines

“Mandaluyong City, Metro Manila, Philippines”

From the location.

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First seen by us
3 November 2026
Last checked
10 hours ago

Job description

From Vector Outsourcing Solutions Phils. Inc.’s job post, as they wrote it.

Salary: 30,000- 50,000 PHP/ month

Job Description:

* Responding to chats, inbound calls and outbound calls to patients, providers, and Healthcare Insurance companies regarding inquiries, appointments, and data verification.
* Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
* Obtaining medical history by navigating through different Electronic Medical Records Systems.

Read the full description

* Entering Patient Information using EHR
* Maintaining database records
* Collecting payment for cashpay/ copay/ deductibles
* Strictly adhering and complying with the HIPAA policy.

Minimum Qualifications:

* Graduate of Bachelor's Degree (preferably in Medical, but not required)
* Consultancy basis minimum of 6 months consultancy contract (subject for renewal)
* 1 year BPO/ Call Center experience/ related experience (preferred, but not required)
* Must have excellent English communication skills, both written and oral
* Preferably with Prior Authorization and Medical Virtual Assistant experience
* Preferably with EMR/EHR experience and knowledge with Medical Insurance
* Willing to work in shifting schedules, mostly night shift
* Able to Work From Home, must have reliable internet connection

Others:

* Equipment/ company computer is provided
* Work from Home

Apply on Vector Outsourcing Solutions Phils. Inc. (opens in a new tab)

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