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Case Management Specialist | Healthcare Account (Hybrid)

At ISTA Personnel Solutions · Makati, Metro Manila, Philippines

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Where you’ll work

Hybrid, based in Makati

“Makati, Metro Manila, Philippines”

From the location.

“Case Management Specialist | Healthcare Account (Hybrid)”

From the job title.

Hybrid means some days in the office. The listing says how many, and where.

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Posted
4 November 2026
First seen by us
5 November 2026
Last checked
18 hours ago

Job description

From ISTA Personnel Solutions’s job post, as they wrote it.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Case Management Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Read the full description

Responsibilities:

* Conduct initial assessments of patients' medical conditions, care needs, and treatment goals. Develop Healthcare plans tailored to each patient's requirements.
* Administer medications, treatments, and medical procedures as prescribed by healthcare providers. Monitor vital signs and assist with wound care, IV therapy, or other medical interventions.
* Maintain accurate and up-to-date patient records, documenting care provided, changes in condition, and any incidents or concerns.
* coordinates with US insurance providers

Requirements

* Graduate of Medical Allied Courses
* Basic knowledge about Medicare and Medicaid

* 1 year BPO Healthcare Experience related to reviewing medical records, authorization,claims, denials and appeals
* Familiar with common medical terminologies
* Good English verbal and written skills
* Good work management skills
* Familiar with common medical terms
* Familiar with MS Office Tools and applications

Benefits

What can we offer you?

* Competitive salary and benefits
* Health Insurance with free dependents*
* 10%-night differential
* Attendance Bonus
* Paid time off
* Convertible to cash leave credits
* Performance Appraisal
* Work-life balance
* A focus on growing your career path with us
* We encourage you to follow your passions and learn new skills

Our commitment to you

* Strong culture and values-driven leadership
* We create opportunities for you to learn and grow at any stage of your career
* Continuous learning and innovation
* We foster an all inclusive environment where everyone thrives

Apply on ISTA Personnel Solutions (opens in a new tab)

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