Social Media Manager

About the Role

As a Social Media Manager, you'll own organic social for a portfolio of 4–5 eCommerce

and DTC client brands. You'll plan, create, and optimize content and campaigns across platforms to grow

brand awareness, build engaged communities, and drive measurable business results. Your work directly

shapes how our clients are seen, heard, and celebrated online.

Responsibilities

* Manage organic social for 4–5 client brands at a time, each with its own voice, goals, and content calendar

* Build and execute platform-specific strategies for Instagram, TikTok, Facebook, LinkedIn, and emerging channels

* Create and coordinate content (Reels, TikToks, carousels, memes, long-form posts), producing it yourself and briefing our Creative team where needed

* Track and report on engagement, reach, saves, shares, CTR, and conversions, and use the data to optimize each month

* Lead community management, including comments, DMs, and turning negative feedback into brand-loyalty moments

* Spot trends early and bring timely ideas to the creative and strategy teams

* Partner with our paid media team so organic and paid efforts support each other

* Manage calendars, deadlines, and approvals across clients in our project management tools

* Present results and recommendations to clients on regular check-ins

Competencies and Qualifications

Must-Have

* 3+ years managing social media for brands, with at least 2 years in eCommerce or DTC

* Experience handling multiple brands at once; agency experience strongly preferred

* A portfolio showing accounts you've grown, with before-and-after metrics (followers, engagement, reach, or revenue)

* Hands-on short-form video skills: you can script, direct, and edit Reels and TikToks

* Full availability during US Eastern Time (EST) business hours

* Excellent written English and the ability to adapt tone across very different brands

* Reliable internet and a quiet workspace for client calls

What Makes You a Great Fit

* You're a storyteller who adapts voice and format to each platform and audience

* You're data-driven and tie your work to ROI, not vanity metrics

* You stay current on formats, memes, and algorithm changes

* You're highly organized and can juggle several clients and deadlines without dropping details

* You communicate clearly and give and take feedback well across teams

* You're empathetic and customer-centric, and you handle tricky comments or crises calmly

Tools You’ll Use:

* Meta Business Suite, TikTok Creative Center, Canva, CapCut, a social scheduling and analytics platform,

* ClickUp, Slack, and Google Workspace. Experience with the specific scheduling tool isn't required if

* you've used a similar one.

What We Offer

* 100% Remote Work – Work from anywhere in the Philippines.

* Career Growth Opportunities – Gain hands-on experience, and continuous learning.

* Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.

Application Process

We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible. The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.