Connector Case Manager
At Kaikaranga · Mt Wellington, Auckland
- Customer support
- Full-time
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Where you’ll work
Hybrid, based in Auckland or Wellington
“Mt Wellington, Auckland”
From the job board field.
The job board lists it as hybrid.
Hybrid means some days in the office. The listing says how many, and where.
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- Posted
- 20 May 2026
- First seen by us
- 5 November 2026
- Last checked
- 12 hours ago
Job description
From Kaikaranga’s job post, as they wrote it.
Be the connection that changes lives.
Some roles coordinate services. This one connects people to the life they want to live.
As a Connector Case Manager at Kaikaranga, you'll walk alongside clients with high and complex needs, and their whānau, building the relationships, networks and support structures that create real, lasting change. Connection isn't just part of the job here. It's the whole point.
Read the full description
What you will be doing
* Walking the journey with clients and whānau to achieve meaningful, personalised outcomes
* Assessing and responding to risk, exploring options and connecting people to services and community
* Facilitate support needs assessments / reassessments according to NASC guidelines and process
* Building and negotiating short, medium and long-term support plans that reflect real goals
* Collaborating with providers and other sectors so everyone is working toward the same outcome
* Growing your networks in the community and with other professionals to broaden what's possible for your clients
What you will bring
* At least three years' experience in health, allied health, education or disability
* Proven experience coordinating natural and formal supports for people with physical, intellectual or sensory needs
* Working knowledge of Te Tiriti o Waitangi and the ability to coach others in its practical application
* Commercial savvy and confidence navigating operational IT systems
* The kind of communicator who builds trust quickly across a diverse range of people
What you will get
* A collaborative, multicultural team that genuinely has your back
* Flexible working arrangements and a people-first culture
* Ongoing learning and development, EAP and staff benefits
* A role where every connection you make matters
At Kaikaranga, we don't just accept difference — we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be a diverse, equal opportunity employer. We believe our workforce should reflect the communities we serve, and we warmly welcome applications from people with lived experience of disability and diverse backgrounds.
Apply now and become the connection that changes lives - including your own.
If you have questions prior to applying, contact Julia on 021 197 4574 or on email at [email removed].
Connector Case ManagerKaikaranga
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