Staff Software Engineer

With hubs in Toronto & San Francisco, Accord is bringing on passionate builders who sweat the details and want to build something special.

If you’re interested in being part of a collaborative, high-velocity team that is dedicated to excellence in its craft, apply.

The Role

Accord is looking for a Staff Software Engineer who wants to work across the whole product and take a leading role in our infrastructure.

Accord is going multi-cloud, with an immediate focus on deploying and operating our platform on Oracle Cloud Infrastructure (OCI) alongside our existing GCP infrastructure. We're looking for someone who is excited to solve complex infrastructure challenges across Kubernetes, Infrastructure as Code, networking, observability, and the developer tooling that our engineering team depends on.

You'll partner closely with a small, experienced engineering and product team, taking ownership of projects from design through production and helping shape our technical direction.

You Will

* Build and operate Accord’s multi-cloud infrastructure, starting with deploying our platform to OCI.

* Own the reliability, security, observability, and scalability of our cloud infrastructure as Accord grows.

* Contribute to a collaborative and curious engineering culture by sharing knowledge, understanding our product deeply, and challenging each other’s thinking.

* Build and evolve our engineering platform, including CI/CD, release and testing infrastructure, developer environments, and internal tooling.

Who You Are

* An owner and problem solver with 5+ years of software engineering experience who can independently drive complex projects from design through production.

* A product-focused and collaborative engineer who communicates clearly, shares knowledge, and enjoys solving hard problems with others.

* A strong technical leader who can make thoughtful architectural decisions, navigate ambiguity, and raise the technical bar for the team.

* Experienced in cloud infrastructure, with deep knowledge of Kubernetes, networking, and production systems.

Location:

* We're a hybrid team in the office 3x per week.

Our Values

* 🐼 Everyone is a Product Person — We share a builder’s mindset and passion for great products.

* 🐝 Radical Collaboration — We win, grow, and learn together—across teams and functions.

* 🦄 10/10 — We go beyond great; the final 10% delivers 90% of the value.

* 🦁 Integrity Over Everything — We do the right thing, even when no one’s watching.

Why You’ll Love Working Here

* Competitive top-percentile pay & equity

* Unlimited PTO

* Health, dental, vision, life, and disability coverage

* Bi-annual team offsites (meet your teammates IRL!)

* Hybrid work environment (3 days in-office per week)

Commitment to Inclusion, Equity & Diversity

We believe innovation thrives when diverse perspectives come together. We’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to contribute their authentic selves. We welcome candidates of all backgrounds and identities to join our team of Accordions.

What Sales Leaders Are Saying

“With Accord, we ended up displacing not just People.ai, but the need for one of our enablement platforms as well. The content management piece, the deal-level execution, and the ability to surface internal components like approval matrices or quoting instructions at the right time, for every deal, was a game changer.”

Bayley Fesler, Director of Revenue Operations, Xactly

"This is a sales tool that the team tells me they can't live without anymore. They would be so upset if we took it away from them, which I never hear about tools.”

Niki Phillips, VP of Enterprise Sales, Hootsuite

"Accord is poised to give us meaningful metrics and tangible insights into how our methodologies are actually being adopted and used in the field, which is a game-changer for proving the impact of our enablement programs.”

Aaron C, Revenue Enablement Manager at Greenway Health