Senior Project Manager (Costa Rica)

This position is a full-time role. We are 100% remote but candidates must reside and be authorized to work in Costa Rica.

Responsibilities

* Facilitate effective communication and collaboration within the internal team to ensure alignment on project objectives, timelines and deliverables.

* Engage with clients and prospects in pre-sales efforts to scope solutions and clearly document professional service requests based on product capabilities.

* Monitor and maintain key project dates and deadlines, ensuring all team members are well-informed and aware of responsibilities.

* Facilitate meetings while providing agendas and clearly communicating outcomes and action items.

* Employ proactive communication strategies to address any potential roadblocks or delays, fostering a culture of accountability and adherence to project timelines.

* Proactively manage changes in project scope, identifying risks, and assisting in devising contingency plans.

* Collaborate with internal teams to improve processes and provide feedback to the Delivery team.

Required

* 6+ years of project management experience, including leading Agile projects and working within Agile frameworks (e.g., Scrum or Kanban).

* Strong technical understanding and familiarity with software development concepts, enabling effective communication with engineering teams and comprehension of complex technical discussions.

* Proven ability to navigate ambiguity and manage the complexities inherent in custom software projects - no two engagements at JBS are exactly the same.

* Deeper understanding of Agile and Scrum principles, beyond basic terminology. Must be able to apply these practices pragmatically to drive successful delivery.

* Excellent organizational skills and time management abilities.

* Excellent communication (verbal and written) skills with a high level of follow-up and follow-through.

* Demonstrated ability to multitask, set priorities and clarify priorities when uncertainty exists.

* Experience interfacing with external customers at all levels and driving customer meetings.

* Experience as part of a cohesive team in which technical resources are shared across multiple projects.

* Ability to compile technical requirements and implementation details clearly and concisely into a customer-facing document.

* Attention to detail in documenting effort estimates, technical requirements, and project dates.

* Confidence to work under pressure, communicate effectively with customers and drive team members to committed dates.

* Ability to manage expectations and professionally solve disputes or conflicts.

* Demonstrated ability to quickly learn new technology.

* Demonstrated ability in applying project management discipline and structure within an evolving organization.

Nice to Have

* Scrum Master or Agile certification (CSM or PMI-ACP, etc.).

* Experience in coaching and leading Agile transformation efforts.

* Experience working cross functionally, being the liaison between multiple teams.

* Software development background.

Benefits

This is a full-time position with the following benefits:

* Competitive Base Salary - Great work deserves great pay. Our salaries covers a 40-hour work week, and we also offer optional paid overtime for this position.

* Optional Paid Overtime - At JBS, overtime is never required, but if you choose to work additional hours beyond 40 in a week, those hours are compensated at an overtime rate. The decision to take on extra work is entirely employee-driven; we respect your time and encourage a balance that works best for you.

* Private Health Insurance – In addition to CCSS coverage, we provide private medical insurance to give you faster access to care and expanded provider options for you.

* Generous PTO Policy – Take the time you need to rest and recharge. We provide paid vacation in addition to paid public holidays.

* Fully remote - We’ve always been (and always will be) 100% remote

All JBS roles are fully compliant with Costa Rican labor law, including but not limited to:

* CCSS Enrollment (Caja Costarricense de Seguro Social). This ensures access to Costa Rica’s national healthcare system, disability coverage, and pension benefits.

* Aguinaldo (13th Month Bonus) – Employees receive the legally required annual Aguinaldo bonus, paid in December.