Senior QA Automation Engineer - Enterprise Platforms & AI

What You'll Do

* Create the test strategy, automation architecture, environment/data plan and quality gates for incremental releases.

* Translate acceptance criteria, controls and non-functional requirements into executable tests and evidence.

* Automate API, UI, workflow, document, integration and regression testing.

* Design end-to-end scenarios covering intake, classification, routing, information retrieval, approvals, exceptions, dispatch, closure and audit.

* Test failure handling, retries, reconciliation, unavailable systems, low-confidence AI results and manual fallback.

* Coordinate performance, resilience, disaster-recovery, accessibility and security testing with specialist teams.

* Lead AI-specific evaluation testing, including false positives/negatives, unsupported outputs, confidence thresholds and human overrides.

* Maintain requirements-to-test-to-evidence traceability and production-readiness reporting.

* Support UAT, defect triage, root-cause analysis, release decisions and post-production monitoring.

* Coach engineers on shift-left testing and testability.

What Success Looks Like

* Critical user journeys and controls have automated regression coverage.

* Defects are detected before UAT and production, with improving escape and rework trends.

* Every production release has complete, reviewable test evidence.

* Integration, RPA, AI and fallback scenarios are tested under realistic conditions.

* Quality reporting gives decision-makers a clear view of release risk.

* 7+ years in quality engineering or test automation for enterprise applications.

* Strong experience automating UI, API, integration and end-to-end tests using modern frameworks.

* Experience with workflow/case management, complex integrations and regulated production releases.

* Experience in banking/financial services preferred; regulated-industry experience accepted.

* Practical knowledge of performance, accessibility, security, resilience and disaster-recovery testing.

* Experience with CI/CD quality gates, test-data management, defect analytics and traceability.

* Strong analytical and communication skills.

Preferred Experience

* Experience testing OCR, AI/ML or human-in-the-loop recommendations.

* Experience testing RPA and legacy-system integrations.

* Experience with bilingual applications and WCAG validation.

* ISTQB or comparable quality certification.

Role Scorecard: Illustrative Measures

Final targets and cadence will be confirmed for the specific assignment. Typical measures include:

* Automated regression coverage

* Defect escape and severity trends

* Test execution reliability

* Requirements-to-evidence traceability

* Performance/resilience results

* UAT defect rate and turnaround

* Release-readiness evidence timeliness

How You Demonstrate Our Core Values

Driven: Moves important work forward, recovers quickly from blockers and focuses on meaningful outcomes.

Takes Ownership: Closes loops, communicates risks early and remains accountable across handoffs.

Creative Problem Solver: Clarifies the real problem and proposes practical options with trade-offs.

Humbly Confident: Brings sound judgment, explains reasoning and actively invites challenge and feedback.

Customer Centric: Understands operational reality, success measures and the impact of decisions on users and the institution.