Sr. Sales Operations Manager

What you’ll do

* Provide in-depth forecasting analysis and partner with leadership in EMEA to improve forecast accuracy, pipeline visibility, and pipeline hygiene.
* Be a trusted partner for Sales, Finance, and Marketing to consistently provide accurate and actionable insights.
* Design and deliver periodic reporting on pipeline, sales trends, and other key performance metrics.
* Perform ad hoc analysis to predict, measure, and interpret business trends, including trends related to new business development and account management, both in region and globally.
* Support business planning, sales strategy, and financial or operational modeling activities with reliable analysis and recommendations.
* Identify opportunities to improve reporting, analytics, and scalable sales processes; translate requirements into practical business solutions.
* Support monthly and quarterly close activities by validating bookings data, maintaining data accuracy and integrity, and preparing key business metrics for leadership reporting.
* Maintain accurate sales hierarchy and territory information and coordinate updates to commission roles and plans with the appropriate teams.
* Provide key data, metrics, and analysis for regional Quarterly Business Reviews (QBRs), including clear explanations of performance, trends, and opportunities.
* Independently build and run Salesforce reports and dashboards that address business and analytical needs; use Clari forecasting views and associated dashboards to support forecast reviews.
* Partner with GTM Operations, Business Systems, and analytics teams to improve source data, reporting requirements, system workflows, and business intelligence capabilities.
* Lead cross-functional initiatives from requirements through launch, aligning stakeholders, managing priorities, and measuring outcomes.
* Experience using AI tools to streamline workflows and improve operational efficiency is a plus.

What you’ve done

* Bring 3–5+ years of Sales Operations experience or experience in a similar role.
* Demonstrate a strong understanding of sales organizations at the corporate, field, and channel levels.
* Show a proven track record of delivering insightful analytics for a global sales organization.
* Have participated in and improved forecasting and pipeline hygiene at the regional and/or global level.
* Operate as a Salesforce (SFDC) power user; the ability to independently build and run reports and dashboards for business and analytical needs is highly desired.
* Have experience using Clari for forecasting and its associated dashboards.
* Bring strong Microsoft Office skills, especially Microsoft Excel.
* Have experience collaborating across functions and communicating analysis, recommendations, and business implications to sales and executive audiences.

Who you are

* Naturally curious and improvement-oriented, with an interest in making reporting, processes, and business solutions more useful and scalable.
* A self-starter who takes ownership, follows through, and can move work forward with minimal direction.
* An analytical, data-driven problem solver who can interpret complex information and turn it into practical recommendations.
* Comfortable operating in a fast-paced environment while maintaining strong process discipline and attention to data quality.
* Highly collaborative and focused on the needs of sales teams, customers, and channel partners.
* A clear communicator with strong oral and written communication skills who can adapt messages to different audiences.
* A trusted partner who builds effective relationships across Sales, Finance, Marketing, and other cross-functional teams.

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