Event Operations Associate (CDMX and GDL)

Are you a fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Key Responsibilities

Event Operations & Webinar Support

* Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
* Coordinate event calendars, speaker scheduling, and webinar logistics.
* Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
* Manage event-related requests and ensure timely completion of operational tasks.

Event Logistics & Fulfillment

* Coordinate event materials, promotional items, shipping, and supply orders.
* Prepare attendee lists, name badges, and meeting materials.
* Research venues and vendors, obtaining availability and pricing information.
* Support onsite event setup, registration, and event breakdown as needed.

Financial & Administrative Support

* Process vendor invoices, expense reports, and reimbursements.
* Track event expenses and support budget reconciliation activities.
* Maintain accurate event records, documentation, and administrative follow-up.

Data Management & Project Coordination

* Manage attendee data, registration records, and CRM updates.
* Maintain project workflows and update task status in project management tools.
* Track milestones, support reporting activities, and ensure data accuracy across systems.
* Assist with meeting coordination, agenda preparation, and documentation of action items.

Must-Have Skills

* 1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles; recent graduates with relevant internships are considered.
* Professional English proficiency (B2 or above).
* Strong attention to detail and accuracy with data entry, invoices and records.
* Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.
* Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
* Clear written and verbal communication skills.
* Customer service mindset and willingness to learn new systems quickly.
* Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred.

Nice-to-Have Skills

* AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.

What we offer:

* A High-Impact Environment
* Commitment to Professional Development
* Flexible and Collaborative Culture
* Global Opportunities
* Vibrant Community
* Total Rewards

Specific benefits are determined by the employment type and location.

----------------------------------------

Find out more about our culture here.