Account Manager

What You’ll Do
* Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust.
* Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. Identify new workstreams and upsell opportunities proactively.
* Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. Own reporting, recaps, and action items.
* Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations.
* Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.

What We’re Looking For
* 3+ years in eCommerce, digital media, or marketplace marketing - with hands-on Amazon expertise across advertising, retail fundamentals, and platform tools/programs.
* Experience in an agency environment, ideally marketplace or eCommerce-focused, with exposure to managing multiple client accounts simultaneously.
* Proven ability to manage senior client relationships, align on business goals, and translate strategy into measurable outcomes.
* Excellent communicator across all levels - you can present to a CMO and coach a junior analyst in the same afternoon.
* Highly organized, commercially sharp, and comfortable with ambiguity. You own your work and don't need to be chased.
* Proficient in Excel and PowerPoint; comfortable in data-driven environments.

**This position require to be at the New York City office 2 days per week.

#LI-Hybrid

Why Join Podean?

Podean is proud to be recognized as one of Digiday’s Best Employers for Remote Employees. We combine the energy of a fast-growing global agency with the balance and trust of a remote-first culture.

You’ll join a globally connected, award-winning team that values:

* 💰 Competitive compensation - aligned to experience and market benchmarks
* 🌎 Global collaboration - working with experts across regions and time zones
* 🚀 Career growth and development - opportunities to evolve as we scale
* 🏝️ 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring
* 💬 Positive-energy culture - grounded in respect, inclusion, and accountability
* 🏆 Meaningful impact helping some of the world’s most progressive brands grow