Senior Consultant - Quality Analyst (QA)

About Apex IT:

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts, have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Title: Senior Consultant - QA

Work Location/Travel: Bangalore/Remote

Experience: 8+ Years

Job Summary:

Duties/Responsibilities:

* Develop comprehensive test plans, test cases, and test scripts, ensuring thorough coverage of requirements and business processes.
* Oversee the execution of tests, manage test environments, and ensure adherence to test procedures.
* Manage defect reporting, tracking, and resolution, working with development teams to fix identified issues.
* Collaborate with cross-functional teams, including development, business analysts, and project managers, to ensure alignment and successful testing.
* Manage stakeholder expectations, communicate test status and findings, and address any issues or concerns.
* Proven ability to lead and manage teams, delegate tasks effectively, and motivate team members.
* Own and drive defect management and QA progress reporting throughout the testing lifecycle, ensuring timely identification, prioritisation, assignment, resolution, and closure of defects.
* Develop and maintain QA dashboards and KPI frameworks to provide clear visibility into overall testing progress and application quality.
* Track and present daily/weekly QA metrics, including test cases planned, ready, executed, passed, failed, blocked, and pending, along with overall execution and pass percentages.
* Provide defect analytics by module, severity/priority, status, age, and business impact, identifying trends and areas requiring immediate attention.

Competency:

(Knowledge, Skills, and Abilities)

* Excellent communication and interpersonal skills, with the ability to effectively communicate with diverse stakeholders.
* Deep understanding of Oracle Fusion Cloud products, Oracle Field Services, and architecture.
* Conduct integration testing between B2B, OFS, CPQ and upstream/downstream systems like CRM and ERP
* Automation - Selenium (Java)/Playwright, Postman, SoapUI, TOSCA - test case analysis, execution, and reporting

Position Type and expected hours of work: Full Time/Permanent and 40 hours per week

Other Duties:

This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.