ELD Specialist

* Provide first-line technical support and troubleshooting for ELD hardware, software, and connectivity issues.

* Train drivers, dispatchers, and team members on proper ELD usage, Hours of Service (HOS), and best practices for electronic log maintenance.

* Monitor ELD data for compliance, identify exceptions, and generate necessary reports for safety audits and FMCSA mandates.

* Communicate with drivers and fleet managers to resolve ELD-related questions promptly and professionally.

* Document and escalate recurring issues to ELD vendors or internal IT for resolution.

* Maintain up-to-date knowledge of federal and state ELD regulations, ensuring company practices are current and fully compliant.

Required Qualifications for an ELD Specialist

* 1+ year of hands-on experience with ELD systems or related technology in the trucking, logistics, or transportation industry.

* Solid understanding of FMCSA ELD regulations and Hours of Service rules.

* Strong troubleshooting skills and ability to guide end users through ELD problem-solving steps.

* Excellent written and verbal communication skills.

* Organized and detail-oriented, with a customer-focused approach to support.

* Ability to manage multiple requests and prioritize tasks in a fast-paced environment.

Preferred Skills and ELD Technology Experience

* Familiarity with major ELD vendors and telematics platforms

* Experience preparing compliance and incident reports related to ELD usage.

* Bi- or multilingual communication abilities are highly valued.

* Previous training experience with adult learners preferred.

* Comfortable working in hybrid, remote, or on-site transportation environments.

Performance Expectations and Desired Attributes

* Deliver prompt, friendly, and knowledgeable ELD support to drivers and staff.

* Contribute to continuous process improvements for ELD compliance and reporting.

* Demonstrate adaptability and resourcefulness when addressing new technology or regulatory changes.

* Champion safety, reliability, and compliance across the organization.

Why Join Our ELD Compliance Team?

* Be a central part of a company committed to safety, innovation, and operational excellence.

* Competitive salary, PTO, and career advancement opportunities in the trucking industry.

* Supportive, team-oriented environment with ongoing ELD and compliance training.

* Opportunity to make a measurable impact on the efficiency and compliance of our fleet operations.

If you are an ELD technology enthusiast with a passion for making compliance simple and effective for commercial drivers and teams, we welcome your application. Join us and drive smarter transportation solutions together!