Director of Client Partnerships
At AI Digital · Quebec City, Quebec, Canada; Atlanta, Georgia, United States
- Sales
- Full-time
- Director or above
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Open to Canada and the United States
“Quebec City, Quebec, Canada”
From the location.
“Atlanta, Georgia, United States”
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- Posted
- 24 July 2026
- First seen by us
- 3 November 2026
- Last checked
- 12 minutes ago
Job description
From AI Digital’s job post, as they wrote it.
Executive Partnership & Relationship Management
* Own executive relationships for a select portfolio of high-value and high-potential accounts, serving as the primary strategic partner to C-suite and VP-level stakeholders.
* Build a deep understanding of each client’s business, priorities, KPIs, and stakeholder landscape to guide strategic conversations and strengthen the partnership.
* Lead QBRs, executive business reviews, and key client conversations, and represent AiDigital alongside agency partners in strategic pitches.
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* Navigate executive escalations, complex stakeholder dynamics, and internal client politics while insulating execution teams from political and relational friction.
Strategic Advisory & Value Realization
* Develop and own strategic account plans focused on long-term retention, relationship depth, and account growth.
* Identify opportunities to expand AiDigital’s impact by connecting client business needs with our programmatic, media, and technology capabilities.
* Ensure AiDigital’s work is tied to the business outcomes and KPIs that matter to each client, not just campaign-level performance.
Operational Alignment & Strategic Integration
* Translate client business priorities into clear direction for Client Service, Strategy, Growth, and Product teams.
* Ensure continuity from post-sale handoff through onboarding, execution, retention, and growth, keeping the original strategic vision connected to delivery.
* Maintain executive and strategic ownership while Client Service, Strategy, and Technical Account Management own day-to-day execution, media planning, and platform support.
* 7+ years of experience in programmatic advertising, digital media, or adtech, including significant experience in senior client-facing roles.
* Deep hands-on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement, and omnichannel digital media.
* Proven experience owning a portfolio of large enterprise or agency accounts, with direct accountability for client retention and account growth.
* Experience managing a multi-million-dollar book of business and developing strategic account plans for high-value clients.
* Proven track record of building and maintaining relationships with C-suite and VP-level stakeholders.
* Demonstrated success retaining and growing existing accounts, with measurable examples of revenue growth, expanded scope, or increased client investment.
* Experience leading QBRs, annual planning, executive business reviews, and senior client presentations.
* Experience working across the full client lifecycle, from post-sale transition and onboarding through retention, expansion, and renewal.
* Strong cross-functional experience working with Client Service, Strategy, Sales/Growth, and Product teams.
Director of Client PartnershipsAI Digital
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