Intermediate Software Developer - H&L

About the Job:

We're looking for a software engineer to deliver product build for our Professional Services (PS) engagements. You'll scope, design and build client-funded capabilities across the full H&L product and technology stack, using AI tooling to get from scoped problem to working solution fast.

This isn't a bespoke, one-off development role. Everything you build extends the existing platform, integrates with the current solution and becomes part of the core product. You'll work closely with our R&D team so that PS work strengthens the roadmap rather than competing with it.

Scoping, discovery and estimation

* Work with the Project and Delivery Manager to scope each PS engagement that needs product build.
* Run discovery with clients and internal stakeholders to understand the problem, the venue workflow and the commercial outcome.
* Produce solution designs that show how the capability fits into the existing product and architecture.
* Provide detailed, task-level effort estimates that support accurate project costing and quoting.
* Flag technical risks, dependencies and assumptions early, so they're priced into the engagement.

Build and delivery

* Build new capabilities across the H&L stack, from legacy Delphi applications through to cloud native services and web front ends.
* Use AI coding tools as a core part of your workflow to accelerate design, build, testing, and documentation.
* Integrate every solution with the existing product, data model, and APIs. No forks, no standalone bespoke code.
* Write clean, tested, and maintainable code that meets the same quality bar as roadmap work.
* Deliver against agreed scope, timeline and budget, and keep the Project and Delivery Manager informed of progress and variances.
* Support deployment, client acceptance and handover to Support.

Working with R&D

* Align with R&D before and during each build, so PS work follows our development processes, standards and release cadence.
* Check planned work against the product roadmap to avoid conflicts, duplication, and rework.
* Take part in code reviews, branching, and release processes alongside the R&D team.
* Contribute reusable components and patterns back into the core product.
* Document what you build so R&D and Support can own and maintain it after delivery.

Requirements

* 5+ years of commercial software engineering experience.
* Strong, hands-on capability across several of the languages and frameworks below, and the ability to pick up the rest quickly.
* Experience with both on premise and cloud native architectures, and with integrating the two.
* Daily, practical use of AI coding tools (for example Claude Code, Cursor or GitHub Copilot) to ship working software faster without dropping quality.
* Experience extending large, established codebases rather than building greenfields.
* A track record of estimating your own work accurately and delivering to it.
* Confidence running discovery and design sessions with clients and non-technical stakeholders.

Technology

* Desktop and POS: Delphi
* Backend and services: C#, .NET, Node.js
* Front end: TypeScript, Angular, React
* Architecture: On premise, cloud native (AWS), hybrid
* Integration: REST APIs, payments and third-party integrations

Desirable

* Hospitality, retail or POS industry experience.
* Experience in a professional services, consulting or client-funded delivery environment.
* Payments integration experience.
* Exposure to agile delivery, Jira and Confluence.

How you work

* Product mindset. You build for the whole customer base, not just the client paying for the engagement.
* Commercially aware. You understand that estimates drive pricing and margin, and you treat them seriously.
* Collaborative. You work openly with R&D, Delivery and Support, and raise conflicts early.
* Pragmatic and fast. You use AI tooling to move quickly, and you know when to slow down and get the design right.
* Clear communicator. You can explain technical trade-offs to clients, project managers and engineers alike.

What success looks like

* Estimate accuracy: Actual effort lands within an agreed tolerance of the scoped estimate
* Delivery: Engagements delivered on time and on budget
* Product fit: Capabilities ship through the standard release process and become part of the core product
* Roadmap alignment: No conflicts or rework with R&D roadmap work
* Quality: Low post-release defect rate and clean handover to Support
* Client outcome: Strong client acceptance and satisfaction on completed engagements

Key relationships

* Project and Delivery Manager: scoping, estimation, planning and delivery tracking.
* R&D (Engineering and Product): architecture, standards, code review, roadmap alignment and release.
* Clients: discovery, design validation and acceptance.
* Support: handover and ongoing maintenance of delivered capabilities.