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Key Account Manager – Strategic Customer Focus

At Vital Chemicals USA LLC · New York, United States

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Posted
6 October 2026
First seen by us
3 November 2026
Last checked
14 hours ago

Job description

From Vital Chemicals USA LLC’s job post, as they wrote it.

Key Account Manager – Strategic Customer Focus

(Power Distribution Systems)

Location: Upstate New York (preferred)

Reports To: VP of Sales & Marketing

Travel: Up to 50%, as required

Position Overview

We are seeking a strategic, relationship-driven Key Account Manager (KAM) to service one of our most important customer relationships in the clean energy sector. This role requires a strong blend of technical understanding, commercial acumen, and the ability to navigate large, complex organizations. The successful candidate will serve as the primary point of contact for a globally recognized technology manufacturer and will be responsible for account growth, stakeholder engagement, and long-term partnership development.

Read the full description

Experience in power electronics such as Power Distribution Systems (PDS), Switchgear electrical equipment, Transformers, DC/AC Energy Conversion modules, and Automatic Transfer Switches Highly preferred.

Key Responsibilities

Account Ownership & Strategic Relationship Management

* Serve as the primary interface for all business activities with the account, managing communication across technical, procurement, and executive teams
* Build deep, trust-based relationships with key stakeholders across multiple business units and geographies
* Act as the customer’s internal advocate — translating their technical and commercial needs into actionable internal plans

Sales & Growth Execution

* Own and deliver against sales targets and growth objectives for the account
* Identify and execute upsell and cross-sell opportunities across power electronics
* Lead or support long-cycle sales processes, including RFI/RFQ responses, pricing strategy, and contract negotiation

Account Strategy & Planning

* Develop and maintain a multi-year strategic account plan aligned with customer roadmaps and internal capabilities
* Anticipate customer needs based on market trends, new technologies, and shifts in manufacturing direction
* Coordinate cross-functionally with product, engineering, service, and supply chain teams to ensure alignment and timely execution

Reporting & Forecasting

* Provide detailed sales forecasts, opportunity tracking, and regular reporting to senior management
* Monitor key account KPIs and ensure performance goals are being met

Market & Industry Engagement

* Stay current with trends in Power Distribution System manufacturing
* Represent the company at trade shows, technical workshops, and customer meetings as needed

Required Qualifications

* Bachelor’s degree in electrical & electronic engineering (Masters preferred)
* Minimum of 5+ years’ experience in key account or strategic account management
* Strong background in technical sales or support of Power Distribution Systems used in clean energy products
* Excellent communication, presentation, and negotiation skills
* Self-driven and highly organized with experience managing high-value accounts
* Comfortable coordinating across global teams and time zones

Preferred Qualifications

* Direct experience working with or supporting a global manufacturer in power electronics such as Power Distribution Systems (PDS), Switchgear electrical equipment, Transformers, DC/AC Energy Conversion modules, and Automatic Transfer Switches Highly preferred
* Prior involvement managing accounts or technical programs with major U.S.-based clean energy companies
* Familiarity with customer engagement models and procurement practices typical of large multinational OEMs in Power distribution systems used in clean energy projects
* Background in cross-functional coordination with large enterprise customers, especially those with distributed global teams and long product development cycles

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