Sr Product Designer (remote)

BenefitHub does not currently offer H-1B Sponsorship

Position Overview

BenefitHub is hiring a Sr. Designer to own the end-to-end user experience across every surface our members touch: web, mobile, browser extension, email newsletters, and whatever we launch next. You'll set the design direction, build the system that keeps it consistent, and lead a designer who reports to you. This is a player-coach role: you'll still spend real time in Figma while growing the practice around you.

What you'll own:

* Own the UI and UX for the member web marketplace, iOS and Android apps, browser extensions, email newsletters, and client admin tools, and make them feel like one product.
* Own design roadmap priorities and shape features from problem framing through launch.
* Raise the craft bar on key flows: search, deal discovery, offer detail, redemption, and onboarding.
* Build a cross-surface design system with Engineering, with WCAG 2.1 AA accessibility as the default.
* Plan and run user research with members and client HR admins, and turn findings into decisions.
* Use GA4, funnels, heatmaps, and A/B tests to find friction and tie design to engagement, redemption, and retention.
* Set the standard for newsletter and lifecycle email design with Marketing.
* Manage and grow one Product Designer, including setting up design critique and request intake.

What you bring:

* 7+ years designing digital products, with deep B2C experience in marketplaces, e-commerce, or deals.
* 2+ years managing or formally mentoring designers.
* A portfolio of shipped work across more than one surface (such as web and native mobile), showing the problem, your process, and the outcome.
* Hands-on experience running interviews and usability tests yourself.
* Comfort with analytics: you can read a funnel, form a hypothesis, and design an A/B test that answers it.
* Experience building or scaling a design system with engineers, and expert-level Figma.
* Clear communicator who sets process in a lean, fast-moving team rather than inheriting it.

Nice to have:

* Designing browser extensions (Chrome, Safari) or other constrained UI.
* Email design with ESPs such as Iterable, Braze, or HubSpot.
* Designing for multiple languages and localized experiences.

BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members:

* Medical, Vision, and Dental (Employer paid 75% of monthly contributions)

* Domestic Partner Coverage for all insurance plans
* 100% employer-paid Life Insurance
* 401(K) retirement plan options (including employer contribution)
* Generous Paid Time Off (PTO)
* Generous Paid Paternity and Maternity Leave Policies
* 11 Holidays (Including office closed day after Thanksgiving)
* Professional development opportunities
* Flexible work schedules

* Collaborative and innovative work environment
* Remote-friendly work arrangements
* Employee discount program

* Flexible Spending Account program
* Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)