Sales Support Specialist

How you’ll make your impact

We are looking for a well-organised and proactive Sales Support Specialist to strengthen our sales team. This role can be based in France, Luxembourg or Belgium. As the right hand of our Account Managers, you keep the sales process running smoothly: you prepare offers, manage sales administration and make sure nothing falls through the cracks.

This is an opportunity to contribute to further growth in a dynamic environment, in a role at the heart of our commercial organisation. If you are passionate about technology, love organising and enjoy helping a team succeed, the Sales Support Specialist role at ITQ could be the right fit for you!

We help one another achieve our goals, work hard and have fun together. We are looking for someone who fits right in: a true team player with excellent organisational and communication skills and a strong service mindset.

What you’ll be doing

* Prepare and follow up on offers, quotes and tender documents in close collaboration with the Account Managers.

* Qualify incoming leads from Marketing and route them to the right Account Manager.

* Coordinate consultant scheduling with Delivery and customers, ensuring customer requests are handled smoothly.

* Manage sales administration, including orders, contracts, renewals and vendor deal registrations.

* Keep the CRM accurate and up to date, and prepare pipeline and sales reports for the sales team.

* Ensure Finance receives the information required for correct and timely invoicing.

* Act as the first point of contact for administrative and commercial questions from customers and partners.

Who you are

* You have an interest in IT. More than 2 years of experience in a sales support, sales administration or similar role is an advantage.

* You are well organised, accurate and able to handle multiple priorities at once.

* You are service-minded, enjoy working with people and have excellent communication skills.

* You are proficient in CRM systems and Microsoft Office, Excel in particular.

* You have an excellent command of French and English - Knowledge of Dutch is an advantage.

We offer some awesome perks

Because when passionate people thrive, everyone benefits.

At ITQ, we believe that when people have the freedom to grow, the support to develop and the opportunity to follow their passions, they do their best work. That's why we've created an environment where you can thrive; professionally and personally.

* Tailored learning & development: No traditional performance reviews. Instead, you’ll have continuous conversations, training and certification opportunities to help you become the very best at what you do.

* A community of experts: Join a team of passionate professionals who genuinely enjoy sharing knowledge, supporting one another and celebrating success together.

* Sales commission: Your success drives our growth. That's why your achievements are rewarded through a commission scheme linked to your sales performance.

* Mobility that works for you: Whether you prefer a lease car or a mobility budget, you'll have the flexibility to choose the option that best fits your lifestyle.

* The right tools from day one: Choose your own laptop and phone with our budget equipment, delivered before you start. We also provide a home office budget to help you create your ideal workspace.

* ITQlife: We organize activities throughout the year that bring colleagues together: from our traditional summer BBQ to our annual weekend and various team outings.

* Your well-being matters: You’ll have access to a vitality coach, who can support you with your psychical and mental well-being.

* And of course… we offer a solid foundation by offering a competitive salary, insurances and a pension plan.