Product Manager

* Customer Obsession: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments

* Pilot Execution: Coordinating teams to accomplish installations, data integrations, and pilot operations.

* Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams

* Partnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints

* Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities

* Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations

* P&L accountability: Create and maintain profit and loss reports for our services and lead the team to deliver features to market with a path to increasingly strong margins.

Required Qualifications

* 3+ years Product Management or Product Development experience (1+ years B2B/enterprise)

* Entrepreneurial with a hustler mindset

* Proven track record launching and scaling successful products

* Experience leading Product Designers and partnering with engineering

* Strong agile/scrum and sprint-based delivery experience

* Excellent stakeholder management across organizational levels

* Exceptional communication skills with ability to influence without authority

* Technical acumen to discuss concepts with engineering teams

* Demonstrated customer obsession and analytical skills

* Project management experience

Nice to Have

* 3+ years experience designing and refining workflows for human backoffice teams

* Retail industry experience, particularly operations or store management in grocery or classic retail

* Background with Loss Prevention teams and retail security

* Knowledge of retail systems (POS, inventory management)

* Experience with video analytics or AI-powered retail solutions

* Proficient using AI tools for visualizing ideas, prototyping and refining product specifications

* Experience with Computer Vision based solutions

* Operations management experience

What We're Looking For

* Genuinely curious about retail operations and stopping shrink

* Thrives in ambiguity and creates structure from chaos

* Context-switches between strategy and detailed execution

* A force of nature that bring clarity and contagious energy and enthusiasm

* The face of the product that customers will intuitively trust

* Views obstacles as problem-solving opportunities