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Case Manager Assistant

At Impact BPO

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Posted
17 September 2026
First seen by us
3 November 2026
Last checked
2 hours ago

Job description

From Impact BPO’s job post, as they wrote it.

We are seeking a detail-oriented and organized Case Manager Assistant with prior experience in Personal Injury law to join our team onsite. This role supports Case Managers in handling personal injury cases from intake through settlement, ensuring smooth case progression and excellent client communication.

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Responsibilities :

* Assist Case Managers with day-to-day case handling tasks

Read the full description

* Maintain and update case files in the case management system

* Collect and organize medical records, bills, and supporting documentation

* Follow up with clients, medical providers, and insurance companies

* Draft correspondence and prepare legal documents as requested

* Schedule appointments, depositions, and meetings

* Monitor case deadlines and ensure timely follow-ups

* Provide status updates to clients when needed

* Support pre-litigation processes and settlement documentation

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Qualifications :

* Previous experience in Personal Injury law (required)

* Experience working as a Case Manager Assistant or similar legal support role

* Strong understanding of personal injury processes (medical records, demand packages, liens, etc.)

* Excellent written and verbal communication skills in English

* Strong organizational and multitasking abilities

* Attention to detail and ability to meet deadlines

* Proficiency in case management software and Microsoft Office

* Ability to work onsite (in-office position)

Apply on Impact BPO (opens in a new tab)

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