Senior Product Design Manager

AI is part of how we work:

Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company.

Job brief:

As a Senior Product Design Manager, you will lead a talented team of product designers to create highly engaging, intuitive, and delightful experiences for millions of daily active users. You will sit at the intersection of human-centered design, business strategy, and technological innovation, helping to define the future of our consumer digital portfolio.

The impact you'll make:

Design Leadership & Strategy

* Product Strategy: Collaborate with Product Management and Leadership to define the user experience vision and product strategy for core consumer app features.
* Growth & Engagement: Leverage user empathy, behavioral psychology, and market trends to design features that improve retention, conversion, and user joy.
* Design Excellence: Champion high craft standards across user flows, interaction design, motion design, and visual polish.

People & Culture

* Team Management: Hire, coach, and mentor a high-performing team of product and interaction designers.
* Career Growth: Establish clear career paths, conduct regular performance reviews, and foster an inclusive, creative design culture.

Execution & Operations

* Cross-Functional Partnership: Collaborate seamlessly with Product Management, Engineering, UXR, Data Science, and Marketing to ship impactful updates quickly. Balance user needs and business goals.
* Data-Informed Decisions: Pair qualitative and quantitative user research with product analytics to validate design choices.
* Design System Scale: Oversee the evolution of our consumer-facing design system to ensure visual and functional consistency across platforms (iOS, Android, Web).
* Leverage Modern Tools: Use generative AI to rapidly concept and prototype; lead by example and foster use of these tools within your team.

What you've accomplished:

* Experience: 10+ years in digital product design, with 5+ years of direct people management experience building consumer-facing apps.
* Portfolio / case studies: A proven track record of shipping successful, high-volume consumer products with exceptional interface craftsmanship and polished UX—and ability to articulate the impact.
* Data & Research Literacy: Deep experience using analytics tools (e.g., Amplitude) and user research platforms to drive design changes.
* Tools: Mastery of Figma, modern prototyping tools, and familiarity with iOS/Android guidelines.

Other Skills

* Excellent communication, collaboration, and teamwork skills, with the ability to work effectively in a fast-paced, collaborative environment.
* Attention to detail, accuracy, and a passion for delivering high-quality design work that meets project requirements and exceeds expectations.
* Ability to adapt to changing priorities, manage multiple projects simultaneously, and work efficiently under pressure to meet deadlines.

TWCo Benefits/Perks:
* Flexible Time Off program
* Hybrid work model
* Variety of medical insurance options including a $0 cost premium employee coverage
* Benefits effective day 1 of employment include competitive 401K match with no vesting requirement, national health, dental, and vision plans
* Progressive family plan benefits
* An opportunity to work for a global and industry-leading technology company
* Impactful work in a collaborative environment