Technical Support Representative Night shift
At CGS Nexus · USA REMOTE; Tampa, Florida, United States
Salary: $16.00 an hour
- Customer support
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Where you can work from
Open to the United States
“USA REMOTE”
From the location.
“Tampa, Tampa, Florida, United States”
From the job board field.
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- Posted
- 28 October 2026
- First seen by us
- 4 November 2026
- Last checked
- 24 hours ago
Job description
From CGS Nexus’s job post, as they wrote it.
Technical Support Representative - Night Shift
Full-Time REMOTE Position
Preferred locations: Florida, Texas, Georgia, Tennessee, North Carolina, and New Jersey.
Job Description:
We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.
Read the full description
Key Responsibilities:
* Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
* Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
* Assist in the setup and installation of new hardware and POS-related software.
* Perform troubleshooting on core system remote devices.
* Engage in various computer-related break-fix repairs as needed.
* Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.
Qualifications:
* Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
* Strong understanding of POS hardware (including all peripherals)
* Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
* Proficient in networking.
You need to have your own equipment that you can use (Windows device), including dual monitors and a strong wired internet connection.
If you are a motivated individual who thrives in a fast-paced environment and enjoys problem-solving, we invite you to apply for this exciting opportunity.
Must be able to work at a rate of $16.00 per hour.
Technical Support Representative Night shiftCGS Nexus
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