Snr Business Analyst

Responsibilities:

The Senior Business Analyst will engage deeply with stakeholders at all levels, applying extensive expertise to complex analysis and solution development. Key responsibilities include:

* Strategic Problem Solving and Solution Design: Guide business leaders in framing intricate business problems, conduct thorough analyses of diverse alternatives, and propose robust functional and technical solutions that align with strategic goals.
* Advanced Requirements Management: Lead requirements elicitation and analysis activities for significant business transformation and process design initiatives. This involves defining project scope and goals in collaboration with business stakeholders, documenting existing and new business processes, and creating traceable requirements for comprehensive testing and validation.
* Project Leadership and Deliverable Ownership: Lead or significantly contribute to the development, review, and update of critical project deliverables, including business cases, functional specifications, technical requirements, and standard operating procedures (SOPs).
* Stakeholder Engagement and Facilitation: Coordinate and facilitate high-level workshops to elicit complex requirements and ensure alignment across diverse groups. Build and maintain positive relationships with stakeholders, including executive leadership.
* Implementation Oversight and Adoption: Oversee the implementation of technical solutions in operational environments, covering both technical and business aspects. Assist business units with the adoption of new business processes, offering expert analysis and best practice recommendations.
* Operational and System Enhancement: Provide in-depth analysis and support for teams performing systems configuration, systems integration, reporting, process automation, and testing within large enterprise software environments.
* Process Improvement and Standards Development: Drive the definition, documentation, and improvement of issue, change, and risk management processes. Develop operational procedures, standards, and policies to achieve identified business outcomes.
* Mentorship and Expertise Development: Provide technical expertise and mentoring in all aspects of application development, maintenance, and support, and contribute to standards and processes for deliverables. Continuously deepen expertise in how enterprise solutions function across multiple business domains.

Qualifications:

Mandatory Requirements:

* Education and Experience:

* University graduation in Computer Science, Engineering, Business Administration, or a related discipline, with a minimum of five (5) years of related experience guiding businesses in improving processes; OR
* A two-year College Diploma in a related discipline, with a minimum of seven (7) years of related experience with exposure to analysis of organizations or business domains and documentation of their business, processes, and supporting systems.
* Business Analyst Experience: 7 years of Business Analyst experience in requirements elicitation and analysis, associated with business transformation, process design activities, and IT Solution implementations.
* Enterprise Software Experience: 5 years of experience with major enterprise resource planning (ERP) cloud products in areas such as Human Resource Management, Financial Management, Procurement, or Enterprise Performance Management (EPM).
* Communication: Excellent written and oral communication skills in English.

Desired Skills and Attributes:

* ERP Cloud Domain Experience: 5 years of experience with ERP Cloud solutions in Human Resources, Procurement, or Finance.
* Enterprise Performance Management (EPM) Cloud: 5 years of experience with Cloud EPM.
* Maintenance Solutions: 3 years of experience with enterprise maintenance management solutions.
* SaaS/PaaS Expertise: Experience with Software as a Service (SaaS) or Platform as a Service (PaaS) solutions or technologies.
* Customization Impact Assessment: 5 years of experience assessing the impacts and risks of customization and configuration to support long-term system and business process sustainability within a SaaS application.
* ERP Solution Implementation: 5 years of experience with Enterprise Resource Planning (ERP) solutions; SaaS Implementation experience is an asset.
* Prioritization Methodologies: 5 years of demonstrated experience in the proper prioritization of assigned activities or tasks, including a described approach to time management and identifying inputs/checks for prioritization.
* Process Documentation & Development: 7 years of experience in documenting existing business processes and developing new business processes to support the implementation of new technical solutions.
* Requirements Workshop Facilitation: 7 years of experience in coordinating and facilitating workshops to elicit requirements.
* Operational Solution Implementation: 7 years of experience in the implementation of technical solutions in an operational environment, covering both technical and business aspects.
* Traceable Requirements: 7 years of experience in documenting traceable requirements that allow for testing, validation, and evaluation in meeting business needs.
* Operational Procedure Development: 5 years of demonstrated experience in developing operational procedures, standards, and/or policies to achieve identified business outcomes.
* Professional Certification (Asset): Current certification from a recognized professional business analysis association, such as PMI-PBA or IIBA-CBAP, is an asset.
* Bilingualism (Asset): Excellent written and oral communication skills in French are an asset.