Track & Trace Rep
At Zelh · Belgrade, Beograd, Serbia; Nis, Nišavski okrug, Serbia; Novi Sad, Vojvodina, Serbia
- Customer support
- Full-time
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Where you can work from
Open to Serbia
“Belgrade, Beograd, Serbia”
From the location.
“Nis, Nišavski okrug, Serbia”
From the location.
“Novi Sad, Vojvodina, Serbia”
From the location.
Working hours
US hours
“Work Schedule: Friday – Monday, 9:00 AM – 8:00 PM EST”
Report a mistake
- Posted
- 10 November 2026
- First seen by us
- 13 November 2026
- Last checked
- 12 hours ago
Job description
From Zelh’s job post, as they wrote it.
About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.
Read the full description
Responsibilities:
* Daily communication with drivers and customers
* Notifying appropriate parties of any issues
* Inputting updates into the system
* Answering incoming calls from clients
* Scheduling appointments
* Maintaining current knowledge of market trends in the transportation marketplace
* Other duties as required by business needs or as assigned
Working conditions:
* Work schedule:
Option 1:
Work Schedule: Friday – Monday, 9:00 AM – 8:00 PM EST
Option 2:
Work Schedule:
Tuesday – Thursday: 5:00 PM – 1:00 AM EST + Saturday – Sunday: 1:00 PM – 9:00 PM EST
* Competitive Salary in USD
* Remote mode of work
* 10+ business days of paid time off
* Team building and corporate events
* Equipment provided
* A supportive team
* Upper-Intermediate (B2) English level is A MUST
* Ability to work in a high-stress/paced environment
* Outstanding organizational and coordination abilities
* Excellent communication and interpersonal skills
* Experience in Customer Support will be appreciated
* PC proficient (Microsoft Office preferred)
* Excellent problem-solving abilities
Track & Trace RepZelh
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