Deal Management Specialist

* Support Sales in contract negotiations, providing insights and recommendations to achieve mutually beneficial outcomes.

Order Processing/Contract Management:

1. * Review and process incoming orders, ensuring all details are complete and adhere to company policies.
* Process orders in CRM (Salesforce) ensuring proper compliance with financial and operation standards

Cross-Functional Collaboration:

* Serve as a liaison between Sales, Finance, Legal, Product, and other departments, fostering effective communication and alignment on deal-related matters.
* Work Salesforce cases submitted by other departments which may include but not limited to request for quoting assistance and customer cancellations.
* Participate in deal review meetings and provide valuable insights to cross-functional stakeholders.

Process Improvement and Optimization:

* Continuously evaluate processes and recommend improvements to enhance efficiency, accuracy, and customer experience.
* Assist in user acceptance testing for system improvements.

Work on Ad Hoc projects as requested by management.

What you'll bring:
* 2+ years of experience in deal desk, order management, or related roles within the technology industry.
* Strong understanding of SaaS sales processes, contract terms, and revenue recognition principles.
* Proficiency in analyzing complex deals, pricing models, and financial metrics.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
* High level of attention to detail and accuracy in dealing with financial data and contracts.
* Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities and deadlines.
* Self-starter with ability to take initiative and strive under limited supervision.
* Advanced proficiency in Microsoft Excel and other analytical tools.
* Knowledge of CRM systems, preferably Salesforce.
* Undergraduate degree in a related field is a plus.

The reasonably estimated salary for this role at Everbridge ranges from $60,000 - $75,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.

Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law.

For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.
- Management of cash, company funds, or other valuable assets.
- Work in environments requiring heightened security measures.
- Compliance with contractual or regulatory requirements specific to the position.

We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.