Supplier Relationship Manager
At Avetta · Lehi, Utah, United States; Lehi, UT, Utah, United States
Salary: $26.44 an hour
- Customer support
Early applicant Posted 11 hours ago. Radar emails jobs like this within hours of us finding them. The free weekly email can take up to a week.
See how well you match Match me reads your CV and picks the jobs that suit you best.
Get jobs like this within hours Radar emails you new jobs open to you within hours of us finding them, before most people see them.
Where you’ll work
Hybrid, based in Lehi
“Lehi, Utah, United States”
From the location.
“Lehi, UT, Lehi, Utah, United States”
From the job board field.
“This is a hybrid role, working three days a week in our beautiful Lehi Office.”
From the job description.
Hybrid means some days in the office. The listing says how many, and where.
Report a mistake
- Posted
- 11 hours ago
- First seen by us
- 7 November 2026
- Last checked
- 7 hours ago
Job description
From Avetta’s job post, as they wrote it.
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.
Read the full description
SUMMARY
The Supplier Relationship Manager I will own a strategic book of high-value suppliers and guide them through the full lifecycle - onboarding, adoption, engagement, renewal, and reactivation. This role blends account management, retention strategy, and consultative upsell into one high-impact motion. The SRM serves as the single point of accountability for supplier retention outcomes while influencing process improvement across multiple departments.
This is a hybrid role, working three days a week in our beautiful Lehi Office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Manage a defined portfolio of suppliers with full lifecycle accountability (onboarding through renewal and reactivation)
* Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones
* Forecast renewals accurately using best/worst/likely modeling and document risks, saves, and objections
* Lead renewal and objection-handling conversations with empathy, confidence, and commercial acumen
* Support cross-sell and upsell opportunities by aligning supplier needs with product value
* Own escalation recovery and coordinate with Support, Billing, and Onboarding to remove friction
* Interpret usage data and campaign performance to optimize engagement and retention outcomes
* Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience
IDEAL EXPERIENCE, EDUCATION & TRAINING:
* 0-2 years of experience in business development, client success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred)
* Proven track record managing a book of business with measurable retention or revenue impact
* Strong communication, objection handling, and commercial negotiation skills
* Proficiency in Salesforce and lifecycle platforms (e.g., ChurnZero, Gainsight, HubSpot); able to forecast and track performance with precision
* Bachelor’s degree in business, communications, or related field or equivalent combination of education and experience
This role is paid hourly at a base rate of $26.44 per hour and is commission eligible.
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
To apply for the Supplier Relationship Manager position, please submit your online application by December 4th at 11:59 PM PST.
Supplier Relationship ManagerAvetta
Apply on Avetta (opens in a new tab)Get jobs like this by email
Once a week, we email the new remote jobs open where you live, each with the line that proves it. Every email has a one-click unsubscribe.
