Business Development Representative

Roles & Responsibilities

* Communicate with customers, make outbound calls to potential customers, and follow up on leads
* Understand customer needs and identify sales opportunities
* Answer potential customers’ questions and send additional information via email
* Stay up to date with product and service information and updates
* Create and maintain a database of current and potential customers
* Explain and demonstrate features of products and services
* Stay informed about competing products and services
* Upsell products and services
* Research and qualify new leads
* Close sales and achieve sales targets

Requirements

* High school diploma/GED
* Previous experience in an outbound call center or related sales position preferred
* Proficiency in Microsoft Office and CRM software such as Zoho CRM
* Strong communication skills: verbal, written, and virtual presentations via collaboration tools
* Exceptional phone and cold calling skills, consultative selling, and active listening
* Strong active listening skills with a proven track record of meeting sales targets
* Strong customer service, account management, and project management abilities
* Ability to research subjects and provide continuous improvement
* Able to work under pressure, think clearly in challenging situations, and operate effectively with minimal supervision

Knowledge & Experience

* Highly analytical problem-solver with the ability to apply innovative thinking
* Computer-savvy with a sales-oriented mindset
* Prior experience selling technology products/outsourcing resources (SaaS experience a plus)

Equal Employment Opportunity Statement

NexGen Technologies, LLC is an equal opportunity employer and welcomes all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status. We are committed to providing a work environment that is inclusive and welcoming to all.