Human Resource Generalist

Responsibilities:

* Provides cross-functional HR coverage to support employee absences, workload demands, organizational growth, and other operational needs.
* Maintains working knowledge of HR policies, processes, systems, and programs across functional areas.
* Administers and supports benefits and leave programs, including employee support, transactions, documentation, and vendor coordination.
* Supports talent acquisition activities, including recruiting, interview coordination, candidate communication, offers, and onboarding.
* Provides HR Business Partner support, including employee relations, workplace concerns, disciplinary processes, and manager guidance.
* Supports compensation administration, including processing pay changes and coordinating compensation requests.
* Maintains accurate HRIS records and processes employee and organizational changes.
* Supports payroll administration by preparing HR data, resolving discrepancies, and submitting timely updates.
* Compiles, analyzes, and reports HR metrics and workforce data to support decision-making.
* Coordinates unemployment claim responses, supporting documentation, and hearing participation.
* Conducts exit interviews, summarizes findings, and identifies retention opportunities.
* Facilitates New Employee Orientation and supports employee and leadership training initiatives.
* Assists with policy administration, review, and consistent application of HR policies and procedures.
* Prepares compliance reports and maintains required documentation to meet regulatory requirements.
* Responds to employee and manager inquiries regarding HR programs, policies, and procedures; escalates complex issues as appropriate.
* Maintains organized records and coordinates assignment transitions to ensure continuity of service.
* Ensures compliance with employment laws, confidentiality standards, recordkeeping requirements, and data security practices.
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Knowledge, Skills, Abilities:

* Knowledge of human resources practices across benefits, leave administration, recruitment, employee relations, compensation, HRIS, and compliance. Strong organizational, communication, analytical, and customer service skills, with proficiency in maintaining accurate employee records, preparing reports, and using HR systems. Ability to learn functional processes quickly, transition between assignments, prioritize work, and meet deadlines with appropriate guidance. Demonstrated ability to apply policies consistently, exercise sound judgment, maintain confidentiality, collaborate across teams, and recognize when matters require escalation.

* Ability to act professionally and maintains appropriate boundaries with clients and staff.
* Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled.
* Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
* Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional and leadership growth.

Education & Experience:

* 3-5 years of experience in field, Required
* SHRM-CP or HCI Certification, Preferred
* Bachelors Degree in Human Resources, Business Administration, or related field, Required

The candidate's applicable education and experience will determine where a candidate falls in the position range.

Pay Range
$61,900—$75,250 USD

Working Conditions:

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/

Who We Are & What We Offer:

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

* Friendly work environment
* Generous paid time off (PTO)
* Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
* Competitive compensation
* Convenient office locations and Hybrid Schedule
* On-site fitness room free to all employees (Tempe Office)
* Basic Life Insurance
* Voluntary Life, Spouse, Child Insurance
* Critical Illness w/free dependents
* Critical Illness Spouse
* Short Term & Long Term Disability- Starts first of the month after 90 days of employment
* 401K & 401K Roth - Starts first of the month after 90 days of employment
* United Pet Care
* LifeLock for identity theft
* LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.