Director of IT
At Emergence Software · Remote - US; United States
Salary: $140,000–$175,000
- Full-time
- Director or above
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- Posted
- 22 July 2026
- First seen by us
- 3 November 2026
- Last checked
- 18 hours ago
Job description
From Emergence Software’s job post, as they wrote it.
Emergence Director of IT, Emergence | Remote, U.S.-based | Full-Time
About the role
Emergence is hiring its first dedicated IT hire. This is a foundational role: you will build the portfolio IT function from the ground up, serving as the primary owner of IT across our holding company and portfolio companies. You will work closely with a fractional senior IT/Security advisor who owns the architecture with you, and a managed service provider for day-to-day delivery. You are not expected to run every company's IT — you are expected to know the portfolio well enough to centralize what creates leverage across companies, leave alone what a company already does well, and know the difference.
Read the full description
What you'll do
Acquisition integration
* Run the IT workstream for every acquisition: inventory the stack, map access, stand up accounts and devices, wire the company into Emergence systems
* Build the Day 1-100 integration playbook this function currently lacks, then run it at roughly three closes a quarter
Identity, access, and operations
* Build and operate the joiner/mover/leaver standard across the portfolio, including offboarding completeness
* Operate the identity platform after selection and rollout (selection is in-flight, informed by a portfolio audit underway)
* Own the living inventory of tools, accounts, admin credentials, licenses, and renewal dates that every consolidation and security decision depends on
Vendors and shared services
* Manage the MSP relationship and SLA for portfolio companies that consume central IT delivery
* Own vendor contracts, renewals, license consolidation, and portfolio volume pricing
* Build the back-end connections that feed our cross-portfolio data platform
Who you are
* 6-10 years in hands-on IT operations, systems administration, or MSP/consulting delivery, with at least 3 in an IT leadership role
* Experience running IT across multiple companies, clients, or business units at once — not a single-company environment, however well run
* Experience owning the IT workstream of an acquisition — due diligence, Day 1 readiness, and post-close systems rationalization and migration
* Deep understanding of tradeoffs between centralized and decentralized IT delivery; you are a vocal advocate for what works well and what doesn’t
* Fluent in identity and access operations (Okta, Entra, JumpCloud, or similar): SSO, provisioning, lifecycle workflows
* Comfortable walking into a company with no documentation and systematically mapping what exists
* Strong vendor and license management instincts: contracts, renewals, SLAs, consolidation
* You build the playbook rather than execute one handed to you
* Excellent business stakeholder management skills - you can professionally engage at all levels of the organization
Bonus points
* Prior experience in a PE portfolio or holding company
* Admin depth in both Google Workspace and Microsoft 365 (we run both today)
* Experience in regulated segments like healthcare, finance, or defence where compliance is integral to IT operations
Compensation
* We offer competitive compensation and a full benefits package. The base salary range for this role is $140,000–$175,000, plus a performance-based bonus. Placement within the range is based on job-related factors including experience, skills, qualifications, and location.
Location
* Remote, U.S.-based.
Director of ITEmergence Software
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