Director of Field Operations

What you’ll do

* Lead through managers: Coach three field managers, strengthen accountability, and develop teams that operate confidently and independently.
* Own field delivery: Coordinate crews, vehicles, equipment, and scheduling across BC and Alberta, meeting commitments safely and reliably.
* Improve performance: Standardize processes, strengthen training, and reduce avoidable cost, delay, and rework.
* Make technology stick: Partner with our technology teams to pilot tools, train crews, and embed improvements into daily work.
* Know the numbers: Manage the field budget, resource allocation, subcontractors, and delivery costs.
* Connect the teams: Work closely with Engineering & Data, program leads and account managers to anticipate demand and resolve risks early.

What success looks like

In your first year, you’ll establish clear operating measures, develop each manager and deliver measurable improvements in safety, cost, utilisation and reliability. You’ll bring greater consistency to field programs and put new tools or processes into everyday use.

We’ll agree specific priorities and targets together.

Who this is for

You’ve led field operations through other managers in telecommunications, utilities, engineering, construction, geomatics or a similar technical services environment.

You bring:

* Substantial progressive operations experience, typically 15 years or more.
* Practical safety leadership around live infrastructure.
* Ownership of operating budgets, resources and delivery performance.
* Examples of improving processes and successfully introducing change.
* A record of developing managers and strengthening team capability.
* A relevant degree or equivalent experience.

You’re comfortable with data, curious about technology and willing to spend time where the work happens. When delivery gets difficult, you bring clear options and follow through.

What we offer

* A direct line to the COO and a voice in Encepta’s leadership group.
* Three experienced managers and capable field teams.
* The authority to shape how field operations work.
* Technology that is changing how infrastructure data is captured and used.
* Competitive base salary plus performance compensation.
* Strong benefits and RRSP matching.

About Encepta

Encepta is a roughly 160-person engineering and technology company, founded in Victoria and headquartered in Burnaby. We support Canada’s largest telecommunications carriers and are expanding into utility and municipal infrastructure.

Safety is fundamental to how we work, and our people are trusted to take ownership of their work and make good decisions.

Encepta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where employees from all backgrounds can succeed. We are committed to strengthening representation within our teams, including through the employment of individuals from BIPOC communities and business decisions informed by the Truth and Reconciliation Commission of Canada.