Revenue Operations Manager

The ideal candidate thrives in a fast-paced global startup environment and has a passion for turning complexity into clarity. You’ll own process improvement, forecasting, reporting, and enablement workflows — ensuring alignment and efficiency across the entire customer lifecycle.

Compensation

This role is an independent contributor. $150,000 – $170,000 OTE (Base + Variable + Equity)

Location & Travel
EASTERN TIME ZONE REQUIRED

Remote role for eastern time zone candidates. It will require some travel for team meetings. Hybrid role for NYC based candidates.

Responsibilities

* Partner with Sales, Marketing, and Customer Success leadership to define, measure, and improve key performance metrics across the funnel.

* Own forecasting, pipeline health, and funnel conversion analysis to drive predictable growth.

* Manage and optimize our GTM tech stack (Salesforce, HubSpot, Gong, and data visualization tools) to ensure accuracy and adoption.

* Build and maintain dashboards and reports that inform strategic decisions and drive accountability.

* Lead deal desk operations, including quote management, approvals, and contract accuracy.

* Develop playbooks and process documentation to ensure scalability and consistency as the company grows.

* Partner cross-functionally with Finance and Product teams to connect revenue data to broader business outcomes.

* Other duties may be assigned.

Qualifications

Must Have

* 5+ years of leadership experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or tech environment.

* Proven experience supporting GTM teams (Sales, Marketing, and CS) in a scaling startup or high-growth environment.

* Deep understanding of CRM and marketing automation systems (Salesforce, HubSpot, or similar).

* Strong analytical skills and comfort working with large data sets; proficiency in Excel/Google Sheets, SQL or BI tools.

* Excellent communication and stakeholder management skills — able to influence across all levels of the organization.

* Bias toward action, with a problem-solving mindset and the ability to navigate ambiguity.

* Global mindset; experience working across regions or distributed teams.

Nice to Have

* Experience with AI, IoT, or enterprise hardware + SaaS business models.

* Familiarity with channel or partner-led go-to-market strategies.

* Experience implementing or integrating RevOps tools like Clari, Chili Piper, LeanData, or Gong.

✍️ Hiring Philosophy

* We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell.

* We aim to provide both product & industry expertise whenever we interact with prospects and customers.

* We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.

* We value a strong sense of ownership, principled thinking over experience, and thoughtful communication.

Our Interview Process

We keep it focused and respectful of your time—our typical process includes:

* A 30-minute interview with our Talent Leader

* A 60-minute interview with our VP of GTM Engineering

* A Take Home Assignment (3 Hours)

* A 45-minute Panel Interview (Finance, Sales, RevOps Peers, VP of GTM Engineering)

* A 30-minute HR Leadership Interview

Curious who you'd be working with? Meet the Leader →

Equal Opportunity: Lumana considers applicants without regard to protected characteristics, in accordance with applicable law.

Interview Policy: Please answer independently during interviews. Do not use real-time AI assistance, transcription, or answer prompts without prior authorization. Unauthorized use may disqualify you.

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Agencies: We do not accept unsolicited agency resumes or pay fees without a signed agreement.