E-Commerce Assistant

Proven experience as an executive assistant or similar role, preferably supporting C-suite executives or senior management. Exceptional organisational skills with the ability to multitask and manage priorities effectively in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software tools. Confidence in using e-commerce platforms such as shopify Confidence in using graphic design platform like Canva confidentiality when handling sensitive information and dealing with confidential

Core responsibilities:

Provide comprehensive administrative support to the client, including managing calendars, scheduling appointments, and coordinating meetings. Assist in preparing and editing documents, presentations, and reports for the Client, ensuring accuracy and adherence to company standards. Assist in the administration of the client’s E-commerce platform in line with client SOPS Upload new products to the e-commerce platform. Ensure product descriptions, images, and prices are accurate and up to date. Monitor inventory levels and update product availability as needed. Process orders promptly and accurately. Coordinate with a warehouse or fulfillment center for order fulfillment. Handle customer inquiries regarding order status and shipping. Respond to customer inquiries via email, chat, or phone. Undertake basic graphic design tasks for the online shop product listing

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!