head of deployed engineering

what you'll do:

* lead and develop the DE team, as a player-coach

* work closely with your peers in GTM to develop and refine the technical sales motion

* act as a bridge between GTM and engineering teams, and as a voice of the customer

* own the technical relationship end-to-end, from discovery, to expansion and renewal

* spend time in-person visiting prospects and customers as a key part of the relationship

* build concrete benchmarks, demos and POCs instead of slides, drive evaluations, guide implementations

* treat customer problems as your own and don't rest until they're solved

* live in customer slack channels, helping to solve problems and architect solutions

* say no when we're not the right fit and always have a growth mindset

must have:

* leadership exp - guiding the team is second nature. you constantly think about best practices, and document your work so others can learn from it.

* ai-first - you are obviously agent pilled and understand how it unlocks another level to what we can provide

* commercial - we unlock product ambition by reducing cost & reducing operational burden

* sales x technical - you expertly balance the sales cycle with deep technical domain expertise

* data or database background - you love looking at explain plans and optimizing schemas

* linux - you're comfortable in terminals and reading logs

* python or javascript/typescript - for building solutions and demos

* typist - you can write well and can explain complex ideas simply

* human - you build trust and know when you're in over your head

nice to have:

* vector search or full-text search background

* k8s and cloud platform experience

* performance benchmarking experience

tpuf is hardcore & whimsical. we value:

* overstep > understep

* show > tell

* complexity is earned

* showing up as part of our customer’s team

* making stuff easy to react to