Senior Technical Program Manager

Supporting the SVP of Engineering, you’ll own how work flows into WorldWinner’s central services, DevOps and data teams in a fintech-grade, real-money gaming environment. You’ll run intake and triage, keep one view of everything in flight, report clearly on what shipped and why, and automate the status-chasing out of the process. You'll also lead a small team of contract engineers covering central services and data. It’s ideal for an engineer who’d rather make the whole system run well than build one more feature. This is a contract role.

What You'll Do

* Run intake and triage for central services, DevOps and data. Decide what each request is, who it goes to, and when it’s back
* Keep one view of what's in flight across teams, so parallel work doesn't collide or spoil someone else's results
* Report what shipped, what's rolling out and what's stuck, and write the summary that explains why we chose what we chose
* Notice when work stops moving, and do something about it
* Lead a small team of contract engineers in central services and data. Set priorities, run 1:1s and give us a straight read on how they're doing
* Automate the connective tissue. Some of our systems already talk to each other and we want a lot more of it. Script against their APIs so status moves on its own instead of being chased
* Build the dashboards we don't have. One place showing the health and status of our whole landscape: the apps, the infrastructure, the data, and what's shipping. Pulled together from wherever it actually lives. That's an ambition, not a spec
* Use AI properly. We use it heavily across engineering, and expect you to as well
* Run the delivery basics: planning, commitments, retrospectives, and a clear picture of who owns what in a release

What You'll Need

* You've written and shipped software professionally, then moved toward programs and delivery. We care that you can read code, write scripts and talk to engineers as a peer - not which languages you used
* You automate your own work - calling APIs, wiring tools together, building the report rather than asking for it
* You use AI tools seriously, and have a view on where they help and where they don't
* You've owned delivery or release reporting for a team that ships regularly
* You've led engineers before, even a small group. We're not asking for a career manager, we're asking for someone people will follow
* Good judgment about what's urgent and what's only loud
* Clear writing. Most of this job happens in writing
* Calm under pressure, and the kind of presence that makes people bring you problems early

Nice to Have But Not Necessary

* Live-service, real-money or regulated-product experience
* Mobile release management - Apple App Store, Google Play
* Administering Jira or Confluence
* Incident response and on-call practice
* AWS or another cloud provider

A Note on Applying

If you can do most of this, we'd like to hear from you. We'd rather talk to someone strong in four of these areas than someone who ticks every box.