Import and Logistics Lead
At ECOM Trading · Dallas; Dallas, United States
- Operations
- Lead
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Where you’ll work
Hybrid, based in Dallas
“Dallas”
From the location.
“Dallas, United States”
From the job board field.
The job board lists it as hybrid.
Hybrid means some days in the office. The listing says how many, and where.
Languages
Language: Spanish
“Bilingual proficiency in English and Spanish.”
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- Posted
- 2 November 2026
- First seen by us
- 4 November 2026
- Last checked
- 19 hours ago
Job description
From ECOM Trading’s job post, as they wrote it.
Import & Logistics Lead
About the Role
We are seeking an experienced Import & Logistics Lead to oversee end-to-end import logistics and customer fulfillment operations across the United States and Canada. This role serves as the critical link between origin operations in Peru and destination-side logistics, ensuring the seamless movement of products from dispatch through final customer delivery.
The successful candidate will manage import logistics, customer operations, transportation coordination, regulatory compliance, vendor relationships, and operational cost controls while partnering closely with teams in Peru and North America.
Read the full description
Candidates must reside in the DFW area. This role is not open to visa sponsorship.
What You'll Do
1. Import Logistics & Supply Chain Management
Lead the end-to-end import process from origin to customer delivery across the U.S. and Canada.
* Coordinate international shipments from Peru through customs clearance, warehousing, and final delivery.
* Manage relationships with freight forwarders, customs brokers, warehouses, and transportation providers.
* Monitor shipment status, resolve logistics issues, and ensure timely product movement.
* Support inventory management and warehouse operations to meet customer requirements.
* Drive operational efficiency across the supply chain.
2. Customer Operations & Regulatory Compliance
Ensure exceptional customer service while maintaining compliance with all applicable regulations and certifications.
* Manage customer orders, fulfillment activities, and operational communications.
* Serve as a primary point of contact for customers regarding logistics and delivery matters.
* Coordinate documentation and compliance requirements related to imports and product movement.
* Maintain compliance with FDA, CBP, FSVP, organic certification, and other applicable regulations.
* Support issue resolution and continuous improvement of customer processes.
3. Vendor Coordination, Cost Control & Cross-Functional Partnership
Drive effective vendor management, financial oversight, and collaboration across international teams.
* Coordinate transportation procurement and vendor performance management.
* Review, verify, and reconcile logistics-related invoices and operational expenses.
* Maintain accurate operational, financial, and regulatory documentation.
* Participate in weekly business reviews and daily operational coordination with Peru-based teams.
* Provide reporting, updates, and operational insights to support business decision-making.
* Foster strong collaboration between U.S. operations and cross-functional teams in Peru.
What We're Looking For
Required Qualifications
* Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field. Relevant industry experience may be considered in lieu of a degree.
* Minimum 5 years of experience in import logistics, international transportation, supply chain operations, or a related field.
* Demonstrated experience managing import shipments, customs clearance processes, freight forwarding, and customer fulfillment operations.
* Working knowledge of import documentation requirements, customs procedures, and cross-border logistics operations.
* Experience coordinating with freight forwarders, customs brokers, warehouses, transportation providers, and external vendors.
* Knowledge of FDA, CBP, FSVP, and/or food and agricultural import compliance requirements.
* Strong analytical and problem-solving skills with the ability to manage multiple priorities and resolve operational issues independently.
* Experience reviewing logistics-related invoices, costs, and operational documentation for accuracy and compliance.
* Excellent organizational, customer service, and communication skills.
* Proficiency in Microsoft Excel, Outlook, Teams, and other business systems used for reporting and operational coordination.
* Ability to collaborate effectively across international teams and time zones.
Preferred Qualifications
* Experience within the agricultural commodities, food import/export, coffee, cocoa, or related industries.
* Experience supporting operations between Latin America and North America.
* Knowledge of organic certification programs and compliance requirements.
* Experience working with ERP, warehouse management, transportation management, or trade compliance systems.
* Bilingual proficiency in English and Spanish.
* Experience participating in process improvement, vendor optimization, or logistics cost-reduction initiatives.
Why Join ECOM?
Join a global organization where you'll play a vital role in connecting international supply chains, ensuring operational excellence, and supporting customers across North America. This position offers the opportunity to work in a highly collaborative, cross-border environment while making a direct impact on business performance and customer success.
Import and Logistics LeadECOM Trading
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